Medical Receptionist

Selwynconnect; Rolleston; On-site; NZD 50,000 - 65,000; Full time

Job summary

Selwynconnect in Rolleston is seeking a Medical Receptionist for their Lincoln Road practice. This full-time position involves front-line reception duties, welcoming and checking in patients, and managing calls. Applicants should have prior reception experience, be customer-focused, and possess strong multitasking abilities. Familiarity with Medtech Evolution and Microsoft Office is preferred. The role demands a positive attitude and adaptability to work in a dynamic healthcare environment.

Qualifications

• Prior reception experience in a health-related or busy industry.
• Able to manage difficult customers with skill.
• Speedy and accurate administrator, able to multitask.

Responsibilities

• Front line at reception and on the phones.
• Welcoming and checking patients in for their appointments.
• Liaising with patients and other medical providers.

Skills

Reception experience

Customer focused

Multitasking

IT savvy

Tools

Medtech Evolution

Microsoft Office

Job description

Medical Receptionist

Village Health Rolleston, 35 Masefield Drive, Rolleston 7614

Our Lincoln Road practice members work as a highly integrated team to care for our population of patients and operate out of a modern purpose built building. We are launching a satellite clinic in Rolleston and are currently recruiting for both sites.

Responsibilities

• Front line at reception and on the phones
• Welcoming & checking patients in for their appointments
• Frontline enquiries via phone and making appointments
• Liaising with patients and other medical providers
• Registering new patients and transferring patients
• Processing payments and debt collection
• General administration and reception duties
• Medical administration for the doctors

Qualifications

• Prior reception experience in a health related or very busy industry.
• Experience with a patient management system (Medtech Evolution preferable).
• A positive attitude, initiative and strong work ethic.
• Customer focused and able to deal with sometimes difficult or stressed customers with skill and ease.
• Speedy and accurate administrator, able to multitask.
• IT savvy with experience with Word, Excel and moving files around Microsoft Office.
• Adaptable and able to deal with change as our practice has a strong focus on continuous improvement.

These are permanent salaried full-time positions Monday to Friday and other hours as necessary to complete the role.