Medical Receptionist — Patient Care & Billing Pro

Private Advertiser; Wellington; On-site; NZD 42,000 - 54,000; Full time

Job summary

Aotearoa New Zealand Association of Social Workers in Wellington is seeking a reliable receptionist for a busy medical practice, 4–5 days per week, 8:00 am to 5:00 pm. You will handle patient communications, appointment scheduling, invoicing, and basic accounts reconciliation, with training provided for Xero and admin tasks.

Strong communication, multitasking, and accuracy with money are essential, and knowledge of medical terminology is helpful; prior medical receptionist experience is

Qualifications

• Excellent communication with patients and team.
• Strong multitasking and organisation.
• Accurate handling of payments and invoicing.
• Experience in a medical reception setting is advantageous but training will be provided.
• Some knowledge of medical terminology is helpful.

Responsibilities

• Answer and manage telephone calls and patient enquiries.
• Maintain and update the appointment book.
• Action and prioritise doctor requests.
• Handle correspondence, photocopying, scanning and emailing.
• Maintain patient records, registers, and filing systems.
• Process new enrolments and manage patient information.
• Receive and process payments, reconcile accounts, and maintain petty cash.
• Ensure the security and accuracy of all financial transactions.
• Inform patients of practice services and policies.
• Check and manage answerphone and phone diversion messages.
• Perform general clerical and administrative duties as required.

Skills

Strong communication

Multitasking

Organisational skills

Accuracy with money

English proficiency

Experience as medical receptionist

Medical terminology knowledge

Tools

Xero

MS Office

Job description

Aotearoa New Zealand Association of Social Workers in Wellington is seeking a reliable receptionist for a busy medical practice, 4–5 days per week, 8:00 am to 5:00 pm. You will handle patient communications, appointment scheduling, invoicing, and basic accounts reconciliation, with training provided for Xero and admin tasks.

Strong communication, multitasking, and accuracy with money are essential, and knowledge of medical terminology is helpful; prior medical receptionist experience is