Medical Receptionist

Aotearoa New Zealand Association of Social Workers; Queenstown; On-site; NZD 59,000 - 72,000; Full time

Benefits offered by this job

Monthly staff lunches

Sponsorship available

Job summary

The Aotearoa New Zealand Association of Social Workers is seeking a full-time clinic receptionist to support patient experience and daily operations. You will welcome patients, manage reception, scheduling, and billing, and assist clinicians with routine tasks.

Ideal candidates are detail-focused, well-organised, and calm in a busy clinic. The role is 40 hours per week, Monday to Friday, with salary from $65,000+ depending on experience and potential sponsorship.

Qualifications

• Experience in reception/administration in healthcare is preferred.
• Strong communication and organisational skills.
• Ability to stay calm and professional in a busy clinic.

Responsibilities

• Welcoming patients and creating a warm, professional first impression
• Managing appointments, phone calls, emails and daily scheduling
• Maintaining accurate patient records and completing billing and administrative tasks
• Providing chairside or clinical assistance when required
• Managing multiple tasks and changing priorities throughout the day
• Helping keep the clinic organised, efficient and running on time
• Supporting clinicians and wider team with day-to-day clinic tasks

Skills

Reception skills

Administration

Multitasking

Attention to detail

Communication

Tools

Billing systems

Clinic software

Computer literacy

Job description

This is a varied, hands-on role where you'll be an important part of both the patient experience and the day-to-day running of the clinic. You'll work closely with our clinicians, welcome and support patients, manage reception and administration, and assist with clinical tasks when required. Attention to detail and accuracy are essential in this role. You'll often be managing several things at once, so we need someone who can multitask confidently, prioritise effectively and remain calm and accurate in a busy clinic environment.

Key responsibilities

Welcoming patients and creating a warm, professional first impression

Managing appointments, phone calls, emails and daily scheduling

Maintaining accurate patient records and completing billing and administrative tasks

Providing chairside or clinical assistance when required

Managing multiple tasks and changing priorities throughout the day

Helping keep the clinic organised, efficient and running on time

Supporting our clinicians and wider team with day-to-day clinic tasks

About you

Have excellent attention to detail and take pride in getting things right

Are accurate and thorough, even when things get busy

Are highly organised and able to multitask and manage competing priorities

Are a friendly, professional and confident communicator

Have strong administration and office skills

Are confident with computers and pick up new systems and technology quickly

Can stay calm and focused in a busy clinic environment

Are proactive, reliable and willing to help wherever needed

Enjoy being part of a small, supportive team

Previous reception, administration or healthcare experience would be an advantage

Full-time position – 40 hours per week

Monday to Friday – no weekend work

Salary from $65,000+, depending on experience

ASAP start

A supportive and professional clinic environment

Monthly staff lunches

The opportunity to make a genuine difference to our patients every day

Potential sponsorship available for the right candidate