Receptionist

Medicross; New Plymouth; On-site; NZD 24,796 - 34,440; Part time

Job summary

Medicross in New Plymouth, New Zealand, is seeking a Medical Receptionist for part-time and casual shifts between 8am and 8pm, including rostered weekends. The role focuses on first-class front-line reception, check-in, appointment scheduling, and patient support in a medical centre environment.

Previous medical reception experience is preferred, with strong communication, organization, and a patient-centered approach.

Qualifications

• Previous experience in a medical office or healthcare setting preferred
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail

Responsibilities

• Greet patients warmly and assist with the check in process
• Manage phone calls, schedule appointments and handle patient inquiries
• Maintain accurate patient records and ensure confidentiality
• Collaborate with medical staff to ensure smooth clinic operations
• Invoicing and receipting payments

Skills

Medical reception experience

Excellent communication

Strong organizational skills

Attention to detail

Compassionate attitude

Tools

Medtech Evolution

Job description

Full-time and part-time roles available.

We require a part-time and a casual receptionist who is available to work shift work between 8am and 8pm including rostered weekends. Part-time hours is 20-24 hours per week.

This role is pivotal in the medical centre environment, and the successful candidate is responsible for delivering a first-class, front-line reception service. As a Medical Receptionist, you will be the first point of contact for our patients, playing a crucial role in ensuring a positive experience from the moment they walk through our doors. We would love to hear from candidates with medical reception experience, however, will consider all applicants.

Previous experience in a medical office or healthcare setting preferred

Excellent communication and interpersonal skills

Strong organizational abilities and attention to detail

Proficiency in Medtech Evolution is a plus

Compassionate, positive attitude and a commitment to patient care

Key Responsibilities:

Greet patients warmly and assist with the check in process

Manage phone calls, schedule appointments and handle patient inquiries

Maintain accurate patient records and ensure confidentiality

Collaborate with medical staff to ensure smooth clinic operations

Invoicing and receipting payments

Ready to make a bigger impact?

About Medicross

MediCross Urgent Care and GP Centre is a well-respected facility located in New Plymouth on the stunning west coast of New Zealand's North Island. We offer a comprehensive range of urgent care and general practice services, committed to promoting health and wellness in our community. Our team values patient-centred care in a warm and welcoming environment.