Loss Prevention (Security) Officer - The Warehouse, Dargaville

The Warehouse Group; Dargaville; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Team Card

Birthday Leave

Here for Good Leave

Career Progression

Job summary

The Warehouse Group is seeking a vigilant Loss Prevention Officer for the Dargaville store. The role focuses on preventing theft and ensuring staff and customer safety, with shifts Tue-Sat from 12:30pm to 8:30pm.

Experience in customer-facing roles is helpful but not required. Strong communication, a positive attitude, and willingness to learn are valued, along with the ability to stand for long periods and stay calm under pressure.

Qualifications

• Experience in a customer-facing role would be beneficial but is not required.
• Good communication skills and a positive attitude.
• Willingness to learn and adapt in a busy retail environment.
• Comfortable standing for extended periods.

Responsibilities

• Monitor security cameras and CCTV footage.
• Maintain a visible presence on the shop floor to deter theft and assist customers.
• Interact with customers and address their concerns in a professional manner.
• Upload events to the crime reporting platform for incident tracking.

Skills

Customer service

Communication

De-escalation

Stamina

Teamwork

Job description

Loss Prevention (Security) Officer - The Warehouse, Dargaville

• Full-time
• Contract Type: Permanent

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Te kaupapa o te tūranga - The purpose of the role.

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.

Hours of work are:

• Tuesday to Saturday:12:30pm - 8:30pm

Key Responsibilities:

• Monitor security cameras
• Maintain a visible presence on the shop-floor
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

• Team Card: Access to discounts across our brands.
• Birthday Leave: Tocelebrate your special day, you're entitled to a day of paid leave each year!
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
• Career Progression: an excellent stepping stone into other internal opportunities.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply