Licensing Quote Specialist (Hybrid)

Ingram Micro; Auckland; Hybrid; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid Working Environment

Training & Development

Competitive Remuneration Package

Staff Purchase Policy

Job summary

Ingram Micro is seeking a Licensing Quotes specialist to provide accurate quotations and solutions to customers for a range of licensing products from current IMNZ vendors. You will expand your technical knowledge and earn relevant certifications while delivering high-quality service.

The role emphasizes accuracy, timely quotes and the ability to up-sell and cross-sell, supported by a collaborative team in a hybrid working environment. Prior IT industry experience is essential.

Qualifications

• Minimum 2 years’ IT industry experience.
• Exceptional customer service, organisational and negotiation skills.
• Excellent verbal and written communication skills.
• Sales focus for up-selling and cross-selling, with ability to close sales.
• High attention to detail and capable of working under pressure.
• Certifications in networking, server/storage and/or licensing would be an advantage.
• SAP knowledge is desirable, but is not essential.

Responsibilities

• Advising on and providing solutions and quotations to customers for all Licensing products from all current IMNZ Vendor brands.
• Identifying opportunities to up-sell and cross-sell.
• Providing all quotes with 100% technical accuracy and on time.
• Liaising with internal and external customers.
• Responding to phone and email queries to meet and deliver on customer expectations.

Skills

Customer service

Negotiation

Verbal & written comms

Sales focus (upsell/cross-sell)

Attention to detail

Certifications (Networking, server,Lic

SAP knowledge

Tools

SAP

Job description

Ingram Micro is seeking a Licensing Quotes specialist to provide accurate quotations and solutions to customers for a range of licensing products from current IMNZ vendors. You will expand your technical knowledge and earn relevant certifications while delivering high-quality service.

The role emphasizes accuracy, timely quotes and the ability to up-sell and cross-sell, supported by a collaborative team in a hybrid working environment. Prior IT industry experience is essential.