Licensing Quote Specialist — Hybrid, Growth & Upsell

Ingram Micro Inc.; Auckland; Hybrid; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid Working Environment

Training & Development

Competitive Remuneration Package

Staff Purchase Policy

Job summary

Ingram Micro Inc. Auckland is seeking a Quote Desk Specialist to provide Licensing product quotes and solutions to customers on behalf of leading Vendors. You will complete quotes accurately and on time while expanding your technical knowledge and pursuing relevant certifications; passion for technology and delivering quality-based solutions.

This hybrid role offers growth, exposure to a broad vendor portfolio, and opportunities to advance your career within a collaborative team environment.

Qualifications

• Minimum of 2 years’ experience in the IT industry.
• Exceptional customer service, organisational and negotiation skills.
• Excellent verbal and written communication skills.
• Sales focus for up-selling and cross-selling, with an ability to close sales.
• High attention to detail and capable of working under pressure.
• Certifications in networking, server/storage and/or licensing would be an advantage.
• SAP knowledge is desirable, but is not essential.

Responsibilities

• Advising on and providing solutions and quotations to customers for all Licensing products from all current IMNZ Vendor brands.
• Identifying opportunities to up-sell and cross-sell.
• Providing all quotes with 100% technical accuracy and on time.
• Liaising with internal and external customers.
• Responding to phone and email queries to meet and deliver on customer expectations.

Skills

IT industry experience

Customer service

Organization

Negotiation

Verbal and written communication

Sales mindset

Tools

SAP

Job description

Ingram Micro Inc. Auckland is seeking a Quote Desk Specialist to provide Licensing product quotes and solutions to customers on behalf of leading Vendors. You will complete quotes accurately and on time while expanding your technical knowledge and pursuing relevant certifications; passion for technology and delivering quality-based solutions.

This hybrid role offers growth, exposure to a broad vendor portfolio, and opportunities to advance your career within a collaborative team environment.