Impactful Case Manager: Support New Zealanders to Thrive

New Zealand Government; Nelson; Presencial; NZD 70.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Induction and training plan

Career development opportunities

Supportive peers and leaders

Descripción de la vacante

New Zealand Government’s Ministry of Social Development seeks Case Managers for the Blenheim Service Centre. You will help clients navigate income, housing, and employment transitions with empathy, accuracy, and policy adherence.

You’ll work in a high-trust environment, manage a busy caseload, coordinate services, and support client independence. Training and development are provided, with a competitive salary and clear progression.

Formación

• Fast and accurate with data entry; getting the detail right matters.
• Confident with technology; able to navigate multiple systems.
• Empathetic, professional, and able to hold space for real-life challenges while applying policy.
• Clear communicator; able to explain things simply and make good decisions.
• Adaptable and steady; comfortable with change and high volumes.

Responsabilidades

• Support someone recently out of work to access income, training, or employment.
• Help whanau explore housing options and coordinate follow-ups.
• Encourage digital self-service and build client confidence with online tools.
• Manage a busy caseload across multiple systems with accurate notes.
• Refer clients to external providers and work collaboratively with others.

Descripción del empleo

New Zealand Government’s Ministry of Social Development seeks Case Managers for the Blenheim Service Centre. You will help clients navigate income, housing, and employment transitions with empathy, accuracy, and policy adherence.

You’ll work in a high-trust environment, manage a busy caseload, coordinate services, and support client independence. Training and development are provided, with a competitive salary and clear progression.