Impactful Case Manager — Housing, Income & Employment

New Zealand Government; Nelson; Presencial; NZD 70.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Induction and training plan

Career development opportunities

Competitive salary

Descripción de la vacante

New Zealand Government locations at Kaikoura Service Centre seek a Case Manager to support clients navigating income, housing, and employment transitions. You’ll handle complex, high-trust work, balancing empathy with policy to connect people to the right services at the right time.

You’ll work in a fast-paced, data-driven environment with a strong team, focus on integrity, and a commitment to manaaki tangata as you help individuals move forward and build resilient communities.

Formación

• Fast and accurate data entry; detail matters.
• Confident with technology and navigating multiple systems.
• Empathetic and professional when addressing real-life challenges.
• Clear communicator who builds trust and explains decisions clearly.
• Adaptable to change, high volumes, and problem solving on the go.

Responsabilidades

• Support someone recently out of work to access income, training, or employment.
• Assist whanau with housing options and coordinate follow-ups.
• Encourage digital self-service and build client confidence with online tools.
• Manage a busy caseload across multiple systems with accurate notes.
• Refer clients to external providers and work with others.

Conocimientos

Data entry

Tech savvy

Empathy

Communication

Adaptability

Team player

Numerical skills

Herramientas

Multiple systems

Online tools

Descripción del empleo

New Zealand Government locations at Kaikoura Service Centre seek a Case Manager to support clients navigating income, housing, and employment transitions. You’ll handle complex, high-trust work, balancing empathy with policy to connect people to the right services at the right time.

You’ll work in a fast-paced, data-driven environment with a strong team, focus on integrity, and a commitment to manaaki tangata as you help individuals move forward and build resilient communities.