Impactful Case Manager - Public Service (Wellington)

Ministry of Social Development; Wellington; Presencial; NZD 70.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Induction and training plan

Support from peers and leaders

Career development opportunities

Competitive Band 4 salary

Descripción de la vacante

Ministry of Social Development in Wellington is seeking a Case Manager to deliver frontline casework across income, housing and employment. You will support job seekers and whānau, helping them access services, training, and opportunities while managing complex cases in a high-trust public sector environment.

We value empathy, data accuracy, and collaborative problem-solving. The role offers a full induction, ongoing peer support, and clear career pathways, with a competitive Band 4 salary and

Formación

• Fast and accurate with data entry.
• Confident with technology.
• Empathetic and professional.
• A clear communicator.
• Adaptable and steady.
• Strong team player.
• Comfortable with numbers and detail.

Responsabilidades

• Supporting someone recently out of work to access income, training, or employment.
• Helping a whānau explore housing options and coordinating follow-ups.
• Encouraging digital self-service and building client confidence with online tools.
• Managing a busy caseload across multiple systems while keeping accurate notes.
• Referring clients to external providers and working collaboratively with others.
• Meeting with your team to reflect, troubleshoot, and support each other.

Conocimientos

Data entry

Tech-savvy

Empathy

Clear communication

Adaptability

Team player

Attention to detail

Descripción del empleo

Ministry of Social Development in Wellington is seeking a Case Manager to deliver frontline casework across income, housing and employment. You will support job seekers and whānau, helping them access services, training, and opportunities while managing complex cases in a high-trust public sector environment.

We value empathy, data accuracy, and collaborative problem-solving. The role offers a full induction, ongoing peer support, and clear career pathways, with a competitive Band 4 salary and