Housekeeping Supervisor – Lead & Elevate Guest Experience

Colonial Group; Lake Tekapo; On-site; NZD 39,000 - 40,000; Full time

Job summary

Colonial Group at Mantra Lake Tekapo is seeking a Housekeeping Supervisor to lead daily cleaning operations, mentor the team, and uphold top-tier cleanliness and safety for guests. You will supervise activities, optimize workload distribution, and drive productivity to maintain consistent service standards.

The role is permanent full-time with shifts that may include weekends and public holidays, offering a dynamic, hands-on leadership position in a guest-focused hotel environment.

Qualifications

• NZ Diploma or equivalent, or minimum 3 years’ relevant experience.
• Experience leading a housekeeping team.
• Strong communication and interpersonal skills.

Responsibilities

• You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow
• Foster team motivation and growth by providing guidance and training to enhance their skills
• Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution
• Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance

Skills

Leadership in housekeeping

Time management

Communication skills

Team coordination

Attention to detail

Education

NZ Diploma or equivalent

Job description

Colonial Group at Mantra Lake Tekapo is seeking a Housekeeping Supervisor to lead daily cleaning operations, mentor the team, and uphold top-tier cleanliness and safety for guests. You will supervise activities, optimize workload distribution, and drive productivity to maintain consistent service standards.

The role is permanent full-time with shifts that may include weekends and public holidays, offering a dynamic, hands-on leadership position in a guest-focused hotel environment.