Boutique Hotel Housekeeping Supervisor

M Gallery; Queenstown; On-site; NZD 44,000 - 45,000; Full time

Benefits offered by this job

12 weeks' paid parental leave

Daily staff meals

Uniform provided

Job summary

MGallery in Queenstown, NZ seeks an experienced Housekeeping Supervisor to lead a high-performing team in delivering immaculate, luxury guest rooms. You will work with the Head and Assistant Head Housekeepers to ensure cost-effective operations and brand-aligned service.

You will allocate duties, oversee performance, and develop training to uphold five-star standards. Expect a 30+ hour weekly minimum, in a dynamic boutique hotel environment within the Accor group.

Qualifications

• Minimum 12 months in a senior/supervisory role, preferably including 5 star experience.
• Eye for detail and uphold high cleaning standards.
• Flexibility on a 7 day roster, with two days off in a row.
• Previous experience in Housekeeping.
• Self-motivated and autonomous.
• Excellent English communication in written and verbal.
• Co-ordinate various tasks simultaneously.
• Great team player with good fitness for a physically demanding role.
• Clean police record.

Responsibilities

• Lead and supervise Housekeeping team to ensure luxury standards.
• Oversee staff rosters and allocate duties to Room Attendants and Team Leaders.
• Inspect rooms and manage productivity in line with hotel guidelines.
• Promote safety procedures and store/issue cleaning materials properly.
• Respond to guest requests with urgency and maintain brand standards.

Skills

Eye for detail

Excellent English

Team leadership

Physically fit

Education

Senior/Supervisory experience in housekeeping

5-star experience preferred

Clean police record

Job description

MGallery in Queenstown, NZ seeks an experienced Housekeeping Supervisor to lead a high-performing team in delivering immaculate, luxury guest rooms. You will work with the Head and Assistant Head Housekeepers to ensure cost-effective operations and brand-aligned service.

You will allocate duties, oversee performance, and develop training to uphold five-star standards. Expect a 30+ hour weekly minimum, in a dynamic boutique hotel environment within the Accor group.