Housekeeping Supervisor

Placements24; Queenstown; On-site; NZD 52,000 - 68,000; Full time

Job summary

Placements24 in Queenstown is seeking a diligent Housekeeping Supervisor to lead the property's housekeeping team. This role focuses on maintaining high cleanliness standards and guest comfort through effective supervision and inspections.

You will oversee staff, manage supplies, train new hires, and ensure safety protocols. The ideal candidate is organized, detail-oriented, and committed to delivering exceptional hospitality experiences in a scenic New Zealand setting.

Qualifications

• Proven experience in a housekeeping role, with at least 1-2 years in a supervisory capacity.
• Strong knowledge of cleaning techniques, sanitation standards, and laundry operations.
• Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
• Good communication and leadership abilities to effectively manage a team.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Familiarity with safety procedures and the use of cleaning chemicals.

Responsibilities

• Supervise and direct the daily activities of the housekeeping staff, ensuring all tasks are completed efficiently and to standard.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and proper maintenance.
• Manage inventory of cleaning supplies, linens, and amenities, placing orders as needed and ensuring cost-effective usage.
• Train new housekeeping staff on proper cleaning techniques, safety procedures, and company standards.
• Respond to guest requests and concerns related to housekeeping services promptly and professionally.
• Maintain records of room status, cleaning schedules, and staff performance.

Skills

Supervising staff

Cleaning techniques

Time management

Leadership

Communication

Job description

About the Role

Our client is seeking a diligent and detail-oriented Housekeeping Supervisor to lead their housekeeping team in Queenstown . This position is vital for maintaining the highest standards of cleanliness and presentation throughout the property, ensuring a comfortable and welcoming environment for all guests. You will be responsible for supervising housekeeping staff, inspecting guest rooms and public areas, managing inventory of supplies, and ensuring adherence to established cleaning protocols. The ideal candidate is organized, efficient, and committed to excellence in hospitality services.

Key Responsibilities

• Supervise and direct the daily activities of the housekeeping staff, ensuring all tasks are completed efficiently and to standard.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and proper maintenance.
• Manage inventory of cleaning supplies, linens, and amenities, placing orders as needed and ensuring cost-effective usage.
• Train new housekeeping staff on proper cleaning techniques, safety procedures, and company standards.
• Respond to guest requests and concerns related to housekeeping services promptly and professionally.
• Maintain records of room status, cleaning schedules, and staff performance.

Requirements

• Proven experience in a housekeeping role, with at least 1-2 years in a supervisory capacity.
• Strong knowledge of cleaning techniques, sanitation standards, and laundry operations.
• Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
• Good communication and leadership abilities to effectively manage a team.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Familiarity with safety procedures and the use of cleaning chemicals.

Benefits

• Competitive hourly wage with opportunities for advancement.
• Staff accommodation may be available.
• Discounts on hotel services and amenities.
• Training programs focused on enhancing housekeeping skills and management capabilities.
• A stable and supportive work environment in scenic Queenstown .