Housekeeping Team Lead: Elevate Cleanliness

Accor Apartments & Realty; Lake Tekapo; On-site; NZD 39,000 - 40,000; Full time

Job summary

Mantra Lake Tekapo is seeking a Housekeeping Supervisor to lead our housekeeping team in delivering spotless rooms, exceptional guest service, and efficient daily operations.

You will coach, schedule and supervise daily activities, motivate the team, maintain high cleanliness and safety standards, and actively promote guest satisfaction.

The role requires NZ Diploma or equivalent, or minimum 3 years’ experience; permanent full-time hours with shifts including weekends.

Qualifications

• NZ Diploma or equivalent, OR minimum 3 years’ relevant experience.
• Experience leading housekeeping teams is desirable.
• Strong communication and interpersonal skills.

Responsibilities

• Coordinate daily housekeeping activities to maintain smooth workflow.
• Provide guidance and training to raise team skills.
• Maintain high cleanliness and productivity standards per guidelines.
• Allocate rooms to team members to balance workload.
• Ensure safety standards and monitor labour costs with daily room inspections.

Skills

Leadership

Communication

Time management

Attention to detail

Team training

Education

NZ Diploma or equivalent

Job description

Mantra Lake Tekapo is seeking a Housekeeping Supervisor to lead our housekeeping team in delivering spotless rooms, exceptional guest service, and efficient daily operations.

You will coach, schedule and supervise daily activities, motivate the team, maintain high cleanliness and safety standards, and actively promote guest satisfaction.

The role requires NZ Diploma or equivalent, or minimum 3 years’ experience; permanent full-time hours with shifts including weekends.