Hotel Restaurant Supervisor - Lead F&B, Growth & Perks

Minorinternational; Queenstown; On-site; NZD 40,000 - 44,000; Full time

Benefits offered by this job

Career growth

Exclusive hotel deals

Global perks

Retail rewards

Experiences

Banking and insurance

Generous leave

Wellness support

Job summary

Avani Queenstown Hotel is seeking an enthusiastic Restaurant Supervisor to join our team on a full-time basis. You will oversee and support the food & beverage team to ensure seamless operations and exceptional guest experiences by providing attentive service and coaching staff.

You will lead through example, maintain high quality service, handle guest enquiries, and collaborate with management on daily F&B operations. Flexible rostering across breakfast, lunch, and dinner shifts is required.

Qualifications

• A minimum of 1 year of hands-on experience in food & beverage or restaurant supervision.
• Solid understanding of alcohol (preferred but not essential).
• Proven supervisory or leadership experience in F&B.
• Strong understanding of hospitality operations and high-quality service delivery.
• Excellent communication, organisational, and problem-solving skills.
• Professional presentation and the ability to lead by example.
• Reliability and ability to perform in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Responsibilities

• Serving food and beverages to guests in the hotel and restaurant, ensuring professional and attentive service.
• Leads, motivates, and coaches the F&B team to deliver consistent service standards.
• Monitors service quality and ensuring consistency across all shifts and service periods.
• Manages guest enquiries and resolves service issues promptly and professionally.
• Supports inventory management, stock control, and day-to-day F&B operations.
• Works closely with management to maintain high-quality service and efficient daily operations.

Skills

Guest service

Leadership

Communication

Problem solving

Organisational skills

Reliability

Hospitality operations

Job description

Avani Queenstown Hotel is seeking an enthusiastic Restaurant Supervisor to join our team on a full-time basis. You will oversee and support the food & beverage team to ensure seamless operations and exceptional guest experiences by providing attentive service and coaching staff.

You will lead through example, maintain high quality service, handle guest enquiries, and collaborate with management on daily F&B operations. Flexible rostering across breakfast, lunch, and dinner shifts is required.