Restaurant Supervisor

Minorinternational; Queenstown; On-site; NZD 40,000 - 44,000; Full time

Benefits offered by this job

Career growth

Exclusive hotel deals

Global perks

Retail rewards

Experiences

Banking and insurance

Generous leave

Wellness support

Job summary

Avani Queenstown Hotel is seeking an enthusiastic Restaurant Supervisor to join our team on a full-time basis. You will oversee and support the food & beverage team to ensure seamless operations and exceptional guest experiences by providing attentive service and coaching staff.

You will lead through example, maintain high quality service, handle guest enquiries, and collaborate with management on daily F&B operations. Flexible rostering across breakfast, lunch, and dinner shifts is required.

Qualifications

• A minimum of 1 year of hands-on experience in food & beverage or restaurant supervision.
• Solid understanding of alcohol (preferred but not essential).
• Proven supervisory or leadership experience in F&B.
• Strong understanding of hospitality operations and high-quality service delivery.
• Excellent communication, organisational, and problem-solving skills.
• Professional presentation and the ability to lead by example.
• Reliability and ability to perform in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Responsibilities

• Serving food and beverages to guests in the hotel and restaurant, ensuring professional and attentive service.
• Leads, motivates, and coaches the F&B team to deliver consistent service standards.
• Monitors service quality and ensuring consistency across all shifts and service periods.
• Manages guest enquiries and resolves service issues promptly and professionally.
• Supports inventory management, stock control, and day-to-day F&B operations.
• Works closely with management to maintain high-quality service and efficient daily operations.

Skills

Guest service

Leadership

Communication

Problem solving

Organisational skills

Reliability

Hospitality operations

Job description

Avani Queenstown Hotel are looking for an enthusiastic and service-driven Restaurant Supervisor to join our team on a full-time basis.

As a valued team member, you will oversee and support the food & beverage team to ensure seamless operations and exceptional guest experiences by:

• Serving food and beverages to guests in a within the hotel and restaurant, ensuring professional and attentive service.


• Leads, motivates, and coaches the Food & Beverage team to deliver consistent service standards.


• Monitors service quality and ensuring consistency across all shifts and service periods.


• Manages guest enquiries and resolves service issues promptly and professionally.


• Supports inventory management, stock control, and day-to-day Food & Beverage operations.


• Works closely with management to maintain high-quality service and efficient daily operations.

Shift Details (subject to change):

• Breakfast, lunch, and dinner shifts


• Rotating roster across Monday through Sunday


• Split shifts may be required on some days


• Minimum hours: 30 hours per week


• $29 - $32NZD per hour (depending on experience)

To be successful in this role, you will have:

• A minimum of 1 year of directly relevant hands‑on experience in a food and beverage or restaurant supervision environment


• Solid understanding of alcohol (preferred but not essential)


• Proven supervisory or leadership experience in a food and beverage environment


• Strong understanding of hospitality operations and high-quality service delivery


• Excellent communication, organisational, and problem‑solving skills


• Professional presentation and the ability to lead by example


• Reliability and the ability to perform effectively in a fast‑paced environment


• Flexibility to work across a rotating roster, including weekends and public holidays

If you're enthusiastic, service-focused, and passionate about hospitality, we'd love to welcome you to our team.

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.


• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.


• Global Perks: International accommodation discounts across our hotel brands .


• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.


• Experiences: Discounted entertainment and activities.


• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits .


• Generous Leave: Parental and birthday leave.


• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within New Zealand.