Hands-On Office & Dispatch Specialist

Aotearoa New Zealand Association of Social Workers; Kumeu; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Full training

Mon-Fri 9am-5pm

Supportive team environment

Job summary

Heart Saver NZ seeks an Office & Dispatch Administrator to join our Kumeu team. This role blends practical warehouse tasks with essential admin work, keeping orders moving and stock accurate.

You will process orders and invoices, dispatch goods, handle calls and inquiries, and maintain stock visibility. A practical, hands-on approach and reliability are valued as you support a busy, customer-focused operation.

Qualifications

• Experience in order processing or sales administration.
• Strong accuracy, numeracy and attention to detail.
• Good organisation and ability to manage changing priorities.

Responsibilities

• Process and invoice customer, web and product orders accurately.
• Pick, pack, label and dispatch orders through courier systems.
• Answer incoming calls and action customer and team enquiries.
• Receive, check, receipt and store inward goods.
• Monitor stock levels and assist with regular supplier orders.
• Maintain accurate customer, job, payment and stock information.

Skills

Customer service

Order processing

Stock control

Warehouse experience

Organization

Tools

Xero

simPRO

Shopify

courier systems

Job description

Heart Saver NZ seeks an Office & Dispatch Administrator to join our Kumeu team. This role blends practical warehouse tasks with essential admin work, keeping orders moving and stock accurate.

You will process orders and invoices, dispatch goods, handle calls and inquiries, and maintain stock visibility. A practical, hands-on approach and reliability are valued as you support a busy, customer-focused operation.