Operations Admin: Dispatch & Production Support

Seeka Limited; Kerikeri; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Life and medical insurance

Competitive pay

Supportive close-knit team

Environment to learn and grow within

Job summary

Seeka Limited in Kerikeri is seeking an Administrator - Retail Services to support Production, Commercial and Dispatch teams and keep operations running smoothly.

You will enter sales orders, handle customer enquiries, provide admin support, manage records, and assist with dispatch, bottling, and production tasks during peak periods. This role requires strong administrative skills, excellent attention to detail and good communication to work across office and factory environments.

Qualifications

• Strong administrative skills with excellent attention to detail.
• Strong communication skills and the ability to work effectively as part of a team.
• Ability to work across both office and factory environments.

Responsibilities

• Enter sales orders and ensure all required information is complete.
• Assist with basic customer enquiries and sample dispatches.
• Provide admin support to the sales and production teams as needed.
• Maintain accurate internal records and update systems consistently.
• Prepare and manage daily dispatch orders.
• Coordinate freight bookings, pick-ups and deliveries.
• Ensure packing lists, labels, and dispatch documentation are completed accurately and on time.
• Track freight movements and follow up with carriers where needed.
• Communicate order status and any delays to internal teams.
• Support general production tasks during peak periods or staff shortages.
• Work with the production team to ensure stock accuracy and efficient workflow.
• Support communication between production, sales, and dispatch to keep information aligned.
• Contribute to a safe and organised work environment.
• Assist with inventory checks and reporting when required.

Skills

Administrative skills

Attention to detail

Communication skills

Job description

Seeka Limited in Kerikeri is seeking an Administrator - Retail Services to support Production, Commercial and Dispatch teams and keep operations running smoothly.

You will enter sales orders, handle customer enquiries, provide admin support, manage records, and assist with dispatch, bottling, and production tasks during peak periods. This role requires strong administrative skills, excellent attention to detail and good communication to work across office and factory environments.