Dispatch and Office Coordinator

HR Connect Limited; Hamilton; On-site; NZD 52,000 - 62,000; Full time

Benefits offered by this job

Friendly team

Stable, full-time position

Opportunity to learn and grow

Job summary

Mum 2 Mum is a New Zealand–owned company supplying products for families, childcare centres and healthcare providers. This full-time role is based at Te Rapa, Hamilton, and covers dispatch, stock control, and general office administration.

You will pick, pack, dispatch orders, coordinate courier collections, maintain stock levels, process incoming goods, and assist with invoicing and data entry. You will also answer customer calls and support the Sales Manager as needed.

Qualifications

• Organised, reliable and enjoys a busy, hands-on role.
• Accurate with excellent attention to detail.
• Confident using computers and learning new systems.
• Friendly, professional and customer-focused.
• Able to work independently and as part of a team.

Responsibilities

• Picking, packing, checking, and dispatching customer orders.
• Coordinating courier collections and ensuring orders are sent on time.
• Maintaining stock levels, processing incoming goods, and assisting with stock control.
• Ordering packaging and dispatch supplies.
• Entering invoices, data entry, and general office administration.
• Answering customer phone calls and directing enquiries.
• Supporting the Sales Manager and wider team where required.

Skills

Organised

Reliable

Attention to detail

Computer-literate

Team player

Independent

Customer-focused

Job description

• Job Category: Administration & Office Support

Company Description

Full Time | Te Rapa, Hamilton

Mum 2 Mum is a proudly New Zealand-owned company that designs and supplies quality products used by families, childcare centres, and healthcare providers throughout New Zealand and around the world.

Job Description

This is a varied role with responsibilities across dispatch, stock control, and office administration.

You'll be responsible for:

• Picking, packing, checking, and dispatching customer orders
• Coordinating courier collections and ensuring orders are sent on time
• Maintaining stock levels, processing incoming goods, and assisting with stock control
• Ordering packaging and dispatch supplies
• Entering invoices, data entry, and general office administration
• Answering customer phone calls and directing enquiries
• Supporting the Sales Manager and wider team where required

Qualifications

We're looking for someone who is:

• Organised, reliable, and enjoys a busy, hands-on role
• Happy working in a warehouse environment and comfortable being on your feet for much of the day
• Accurate with excellent attention to detail
• Confident using computers and learning new systems
• Friendly, professional, and customer-focused
• Able to work independently and as part of a team
• Willing to pitch in wherever needed and take pride in getting the job done

Previous experience in dispatch, warehousing, administration, or accounts would be an advantage, but we're equally interested in someone with the right attitude and willingness to learn.

Additional Information

Why Join Mum 2 Mum?

• Friendly and supportive team
• Varied role where no two days are the same
• Opportunity to learn and grow
• Stable, full-time position with a well-established New Zealand company