Dispatch and Office Coordinator

JobSpace; New Zealand; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Friendly team

Varied role

Opportunity to learn and grow

Stable full-time position

Job summary

Mum 2 Mum is seeking a versatile candidate for a dispatch, warehousing and office administration role in New Zealand. The position covers picking/packing, stock control, invoicing, and customer enquiries, with support for the Sales Manager and broader team.

We value someone who is organised, reliable, and comfortable in a busy environment, able to learn new systems and work both independently and as part of a team. This is a full-time role with a well-established NZ employer.

Qualifications

• Experience in dispatch, warehousing, administration or accounts would be advantageous.
• Able to work in a busy warehouse environment and on your feet for long periods.
• Excellent organisational skills and reliability.

Responsibilities

• Picking, packing, checking, and dispatching customer orders
• Coordinating courier collections and ensuring orders are sent on time
• Maintaining stock levels, processing incoming goods, and assisting with stock control
• Ordering packaging and dispatch supplies
• Entering invoices, data entry, and general office administration
• Answering customer phone calls and directing enquiries
• Supporting the Sales Manager and wider team where required

Skills

Organised

Attention to detail

Computer skills

Team player

Customer service

Job description

This is a varied role with responsibilities across dispatch, stock control, and office administration.

You'll be responsible for:

• Picking, packing, checking, and dispatching customer orders
• Coordinating courier collections and ensuring orders are sent on time
• Maintaining stock levels, processing incoming goods, and assisting with stock control
• Ordering packaging and dispatch supplies
• Entering invoices, data entry, and general office administration
• Answering customer phone calls and directing enquiries
• Supporting the Sales Manager and wider team where required

We're looking for someone who is:

• Organised, reliable, and enjoys a busy, hands-on role
• Happy working in a warehouse environment and comfortable being on your feet for much of the day
• Accurate with excellent attention to detail
• Confident using computers and learning new systems
• Friendly, professional, and customer-focused
• Able to work independently and as part of a team
• Willing to pitch in wherever needed and take pride in getting the job done

Previous experience in dispatch, warehousing, administration, or accounts would be an advantage, but we're equally interested in someone with the right attitude and willingness to learn.

Why Join Mum 2 Mum?

• Friendly and supportive team
• Varied role where no two days are the same
• Opportunity to learn and grow
• Stable, full-time position with a well-established New Zealand company

If this sounds like the opportunity you've been looking for, we'd love to hear from you.