Frontline Case Manager: Housing, Income & Employment

Marketplace; Westport; Remoto; NZD 70.000 - 84.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full induction and training

Ongoing support from peers and leaders

Career development opportunities

Competitive salary

Descrizione del lavoro

Ministry of Social Development in Westport is seeking a Case Manager to support clients through life transitions, including income, housing and employment. The role is based at the Westport Service Centre and offered as a permanent, full-time position.

You will work within public service values, balancing empathy with policy, and collaborate across teams to deliver integrated support. A competitive salary is provided with induction and training.

Competenze

• Fast and accurate with data entry
• Confident with technology and systems
• Empathetic and professional in challenging situations
• Clear communicator who builds trust
• Adaptable and steady in high-volume work
• Strong team player who collaborates well

Mansioni

• Support clients recently out of work to access income, training or employment
• Help whānau explore housing options and coordinate follow-ups
• Encourage digital self-service and build client confidence with online tools
• Manage a busy caseload across multiple systems with accurate notes
• Refer clients to external providers and work with others
• Participate in team reflection and problem-solving sessions

Conoscenze

Data entry

Tech-savvy

Empathy

Communication

Adaptability

Team player

Numbers & detail

Strumenti

Multiple systems

Descrizione del lavoro

Ministry of Social Development in Westport is seeking a Case Manager to support clients through life transitions, including income, housing and employment. The role is based at the Westport Service Centre and offered as a permanent, full-time position.

You will work within public service values, balancing empathy with policy, and collaborate across teams to deliver integrated support. A competitive salary is provided with induction and training.