Front Desk Agent: Guest Experience & Career Growth

Distinction Hotel Group; Te Anau; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Staff discounts

Career development opportunities

Live and work in Fiordland

Job summary

Distinction Luxmore Hotel in Te Anau, New Zealand, invites applications for a friendly Hotel Receptionist to join our front office team. You will be the first contact for guests, handling check-ins and check-outs with warmth and efficiency.

Responsibilities include answering guest inquiries, providing information about local attractions, processing payments, and assisting other departments to ensure smooth operations.

Qualifications

• Customer-facing hospitality experience preferred.
• Professional appearance and strong communication are essential.
• Proficiency with computer systems; training provided.
• NZ residency or valid NZ work visa is required.

Responsibilities

• Greeting guests and handling check-ins/check-outs efficiently.
• Responding to guest inquiries and providing information about the hotel and local area.
• Processing payments and daily financial reporting.
• Supporting other departments to ensure smooth operations.

Skills

Communication skills

Interpersonal skills

Professional appearance

Computer skills

Tools

Guest Centrix

Job description

Distinction Luxmore Hotel in Te Anau, New Zealand, invites applications for a friendly Hotel Receptionist to join our front office team. You will be the first contact for guests, handling check-ins and check-outs with warmth and efficiency.

Responsibilities include answering guest inquiries, providing information about local attractions, processing payments, and assisting other departments to ensure smooth operations.