Receptionist - Te Anau

Distinction Hotel Group; Te Anau; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Staff discounts

Career development opportunities

Live and work in Fiordland

Job summary

Distinction Luxmore Hotel in Te Anau, New Zealand, invites applications for a friendly Hotel Receptionist to join our front office team. You will be the first contact for guests, handling check-ins and check-outs with warmth and efficiency.

Responsibilities include answering guest inquiries, providing information about local attractions, processing payments, and assisting other departments to ensure smooth operations.

Qualifications

• Customer-facing hospitality experience preferred.
• Professional appearance and strong communication are essential.
• Proficiency with computer systems; training provided.
• NZ residency or valid NZ work visa is required.

Responsibilities

• Greeting guests and handling check-ins/check-outs efficiently.
• Responding to guest inquiries and providing information about the hotel and local area.
• Processing payments and daily financial reporting.
• Supporting other departments to ensure smooth operations.

Skills

Communication skills

Interpersonal skills

Professional appearance

Computer skills

Tools

Guest Centrix

Job description

Location
Distinction Luxmore Hotel, 41 Town Centre, Te Anau 9600, New Zealand
Distinction Luxmore Hotel, located in the heart of the beautiful Fiordland region, is seeking a friendly, professional, and motivated Hotel Receptionist to join our front office team. If you love hospitality, thrive in a customer-focused environment, and enjoy working as part of a dedicated team — we want to hear from you!

About The Role

As the first point of contact for our guests, your role is crucial in creating a warm and welcoming experience from check-in to check-out. Your responsibilities will include:

• Greeting guests and handling check-ins/check-outs efficiently
• Responding to guest inquiries and providing information about the hotel and local area
• Processing payments and daily financial reporting
• Supporting other departments to ensure smooth operations

What We’re Looking For

• Excellent communication and interpersonal skills
• A professional appearance, attention to details and positive attitude
• Good computer skills. Knowledge of Guest Centrix is an advantage but not essential full training is provided
• Ability to work independently and handle multiple tasks under pressure
• Flexibility to work shifts, including evenings, weekends, and holidays
• Applicants for this position should have NZ residency or a valid NZ work visa

What We Offer

• A supportive and friendly team environment
• Full training and opportunities for career development within the Distinction Hotels Group
• Staff discounts across our network of hotels
• The opportunity to live and work in one of New Zealand’s most stunning regions