Four-Day Week Service Booking Administrator (Healthcare)

Te Whatu Ora - Health New Zealand; Dunedin; On-site; NZD 77,000 - 80,000; Full time

Job summary

Te Whatu Ora - Health New Zealand is seeking a Service Booking Administrator for the Community Continence Team in Dunedin. The role focuses on fast, accurate booking and administrative support to keep the service running smoothly.

Responsibilities include processing referrals, coordinating with clinical staff, managing initial bookings and waitlists, while ensuring compliance with privacy and data protection standards.

Qualifications

• At least two years experience in a busy administration role.
• Strong typing speed (65+ wpm).
• Proficient in Word, Excel and Outlook; data entry and document processing.

Responsibilities

• Process referrals for the Continence Service via electronic systems, email and mail within agreed timeframes.
• Collaborate with admins, nursing and clinical teams to ensure a timely patient journey.

Skills

Administrative experience

Typing 65 wpm

Attention to detail

Communication skills

Organisational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Te Whatu Ora - Health New Zealand is seeking a Service Booking Administrator for the Community Continence Team in Dunedin. The role focuses on fast, accurate booking and administrative support to keep the service running smoothly.

Responsibilities include processing referrals, coordinating with clinical staff, managing initial bookings and waitlists, while ensuring compliance with privacy and data protection standards.