Duty Manager

Foodstuffs North Island; Paraparaumu; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Training & career advancement

Team-focused work culture

Job summary

Foodstuffs North Island is seeking a Duty Manager to lead daily shift operations at Kena Kena 4Square. You will drive service standards, support the team, and resolve customer and operational issues on the floor.

The role requires leadership experience in retail/hospitality, a manager's license, and strong communication. Weekend and evening shifts are a requirement, with a focus on health, safety and licensing compliance.

Qualifications

• Experience in a leadership or supervisory role within Retail / Hospitality / Customer Service.
• Valid Manager’s License / General Manager Certificate (or willingness to obtain).
• Outstanding communication and interpersonal skills.
• Ability to handle busy shifts with composure and efficiency.
• Availability to work a roster that includes weekends and evening shifts.

Responsibilities

• Lead daily shift operations, ensuring high standards of service and presentation.
• Support and coach team members throughout the shift to foster a positive team environment.
• Act as the main point of contact for customer inquiries and resolution of operational issues.
• Ensure strict adherence to health, safety, security, and statutory licensing standards.
• Morning and evening shifts
• Oversee opening/closing procedures.

Skills

Leadership

Customer service

Communication

Team coaching

Education

Manager’s License / General Manager Certificate

Job description

Are you an energetic leader who thrives in a fast-paced environment? We are looking for an experienced leaderto join our team at Kena Kena 4Square. In this role, you will be the driving force on the floor, ensuring smooth shift operations, delivering outstanding customer service, and supporting our team to perform at their best.

Key Responsibilities

• Lead daily shift operations, ensuring high standards of service and presentation.
• Support and coach team members throughout the shift to foster a positive team environment.
• Act as the main point of contact for customer inquiries and resolution of operational issues.
• Ensure strict adherence to health, safety, security, and statutory licensing standards.
• Morning and evening shifts
• Oversee opening/closing procedures.

Job Title: Duty Manager

Location:Parapararumu

Position Type: Full-time

About the Role

Are you an energetic leader who thrives in a fast-paced environment? We are looking for an experienced leaderto join our team at Kena Kena 4Square. In this role, you will be the driving force on the floor, ensuring smooth shift operations, delivering outstanding customer service, and supporting our team to perform at their best.

Key Responsibilities

• Lead daily shift operations, ensuring high standards of service and presentation.
• Support and coach team members throughout the shift to foster a positive team environment.
• Act as the main point of contact for customer inquiries and resolution of operational issues.
• Ensure strict adherence to health, safety, security, and statutory licensing standards.
• Morning and evening shifts
• Oversee opening/closing procedures.

What We Are Looking For

• Experience in a leadership or supervisory role within [Retail / Hospitality / Customer Service].
• Valid Manager’s License / General Manager Certificate (or willingness to obtain).
• Outstanding communication and interpersonal skills.
• Ability to handle busy shifts with composure and efficiency.
• Availability to work a roster that includes weekends and evening shifts.

What We Offer

Clear opportunities for ongoing training and career advancement.

A supportive, team-focused work culture.

Must be a NZ resident