Customer Success & Order Coordinator

Soudal Limited; Horotiu; Vor Ort; NZD 45.000 - 65.000; Vollzeit

Zusammenfassung

Soudal New Zealand, based in Hamilton, seeks a Customer Services Coordinator to deliver outstanding customer experiences. You will handle inquiries, process orders accurately, and support Sales, Warehouse, and Finance to ensure smooth order-to-delivery cycles.

You will thrive in a fast-paced environment with strong attention to detail and teamwork, contributing to our continued growth and customer-focused success. NZ residency or valid NZ work visa required.

Qualifikationen

• Experience in customer service, order processing, or coordination.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Organised with time-management skills and prioritisation.
• NZ residency or valid NZ work visa.

Aufgaben

• Be the first point of contact for customers and manage inquiries professionally.
• Process orders accurately and efficiently.
• Collaborate with Sales, Warehouse, Supply Chain and Finance to ensure a seamless experience from order to delivery.
• Coordinate between teams to support customer outcomes and on-time delivery.
• Proactively identify and resolve issues to improve customer service.

Kenntnisse

Customer service

Order processing

Administration

Coordination

Communication skills

Attention to detail

Tools

MS Office

CRM software

Jobbeschreibung

Soudal New Zealand, based in Hamilton, seeks a Customer Services Coordinator to deliver outstanding customer experiences. You will handle inquiries, process orders accurately, and support Sales, Warehouse, and Finance to ensure smooth order-to-delivery cycles.

You will thrive in a fast-paced environment with strong attention to detail and teamwork, contributing to our continued growth and customer-focused success. NZ residency or valid NZ work visa required.