Regional Sales & Customer Service Coordinator

Geofabrics New Zealand; Manurewa; On-site; NZD 50,000 - 70,000; Full time

Job summary

Geofabrics New Zealand seeks an Internal Customer Service / Sales Coordinator to support regional customers, prepare quotes, track projects and drive outbound customer engagement. You will coordinate with warehouse, logistics and freight teams and manage orders and CRM updates to ensure smooth operations.

Ideal candidates show strong organisation, the ability to work under pressure and experience with invoicing and MS Office tools.

Qualifications

• Experience in customer service coordination and order processing.
• Invoicing experience is a plus.
• Ability to learn new systems quickly and stay organised under pressure.
• Experience with logistics, freight and delivery services is beneficial.

Responsibilities

• Be the primary support for specified regions.
• Prepare quotes to support Sales Engineers.
• Track projects and follow up on actions.
• Proactively engage customers via outbound calls.
• Liaise with warehouse, logistics and freight teams.
• Answer customer calls and help process orders with updates.
• Liaise with Warehouse and Logistics to maintain smooth operations.
• Maintain and update the CRM system.

Skills

Customer service

Sales coordination

Order processing

CRM software

Logistics liaison

Quotation preparation

Phone outreach

Tools

Microsoft Office

CRM system

Job description

Geofabrics New Zealand seeks an Internal Customer Service / Sales Coordinator to support regional customers, prepare quotes, track projects and drive outbound customer engagement. You will coordinate with warehouse, logistics and freight teams and manage orders and CRM updates to ensure smooth operations.

Ideal candidates show strong organisation, the ability to work under pressure and experience with invoicing and MS Office tools.