Customer Service & Administration

Personnel Placements; Timaru; On-site; NZD 45,000 - 55,000; Full time

Job summary

Personnel Placements in Timaru is seeking a Customer Service & Administration team member who enjoys working with people, staying organised, and getting things done. The role is located 30 minutes' drive from Timaru and involves helping customers with inquiries and orders while supporting purchasing, invoicing, and general branch administration.

You will be the friendly face handling enquiries in person, by phone, and by email, and you’ll work closely with our sales, service, and project teams

Qualifications

• Experience in customer service or administration.
• Current NZ driver’s licence is required.
• Strong computer and administration skills.
• Attention to detail and accuracy.
• Able to manage multiple tasks in a busy day.

Responsibilities

• Provide friendly, professional service to customers.
• Process point-of-sale transactions and customer orders.
• Respond to customer enquiries in person, by phone, and email.
• Order products and liaise with suppliers.
• Process supplier invoices and packing slips.
• Manage customer invoicing and general branch administration.
• Collaborate with sales, service, and project teams to meet customer needs.
• Keep administration and stores functions organized and running smoothly.

Skills

Customer service

Communication

Administration

Organised

Multi-tasking

Education

Tools

MS Office

Invoicing software

POS system

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Customer Service & Administration

We’re looking for a Customer Service & Administration team member who enjoys working with people, staying organised, and getting things done. This role is located 30 minutes drive from Timaru.

This is a varied, hands-on role where no two days are exactly the same. You’ll be the friendly face helping customers with their enquiries and orders while also supporting purchasing, invoicing, and general branch administration.

What you’ll be doing

• Providing friendly, professional service to customers


• Processing point-of-sale transactions and customer orders


• Responding to customer enquiries in person, by phone, and email


• Ordering products and liaising with suppliers


• Processing supplier invoices and packing slips


• Managing customer invoicing and general branch administration


• Working closely with our sales, service, and project teams to make sure customers get what they need


• Keeping the administration, and stores functions organised and running smoothly

What we’re looking for

You’ll ideally be someone who:

• Enjoys dealing with customers and building positive relationships


• Is confident communicating face-to-face and over the phone


• Has strong computer and administration skills


• Is accurate and pays attention to detail


• Can manage multiple tasks and priorities during a busy day


• Is comfortable learning new systems, products, and processes


• Takes initiative and follows things through


• Is organised, reliable, and enjoys being part of a team

Experience in customer service, retail, administration, purchasing, accounts administration, or a similar customer-facing role would be well suited to this position.

A current New Zealand driver’s licence is required.

If you’re a positive, capable person who enjoys helping people and likes being part of a busy team, we’d love to hear from you.