Customer Service Admin & Operations Coordinator

Aura Consulting; Auckland; On-site; NZD 45,000 - 65,000; Full time

Job summary

Aura Consulting in Auckland airport, North Island, is seeking a proactive and organised Customer Service Admin Support to join the team. The role supports senior leadership and the wider customer service function, with responsibilities across administration, coordination, and events.

Ideal candidates will have strong MS Office 365 and SharePoint skills, excellent written and verbal communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Previous experience in an administrative, PA, or team support role
• Strong Microsoft Office 365 and SharePoint skills
• Excellent written and verbal communication
• Highly organised with strong attention to detail
• Comfortable working in a fast-paced, changing environment
• Able to manage multiple priorities with minimal supervision

Responsibilities

• Providing administrative support to the Customer Service team and senior leadership
• Managing purchasing, invoices, and expense claims
• Liaising with suppliers and coordinating deliveries
• Organising travel arrangements and team events
• Supporting internal incentives and campaigns, including basic reporting
• Scheduling meetings, preparing presentations, and taking minutes
• Maintaining departmental reporting and documentation

Skills

Office 365

SharePoint

Communication

Organised

Multitasking

Team support

Tools

SharePoint

Microsoft Office

Job description

Aura Consulting in Auckland airport, North Island, is seeking a proactive and organised Customer Service Admin Support to join the team. The role supports senior leadership and the wider customer service function, with responsibilities across administration, coordination, and events.

Ideal candidates will have strong MS Office 365 and SharePoint skills, excellent written and verbal communication, and the ability to manage multiple priorities in a fast-paced environment.