24/7 Homecare Coordinator | Care Team Orchestrator

Care on Call; Wellington; Hybrid; NZD 55,000 - 75,000; Full time

Job summary

Care on Call is hiring a full-time Care or Service Coordinator to join our Wellington office. The role involves coordinating shifts, managing rosters, and organizing staff to ensure seamless care for clients across NZ.

You will work with a team of caring professionals to support clients, families, and whānau with compassion and efficiency. Applicants should have an awesome phone manner, strong customer service focus, and solid computer skills.

Qualifications

• Excellent phone manner and customer service orientation.
• Solid computer skills with MS Office proficiency.
• Knowledge of the healthcare sector is a bonus.
• Able to work well in a team and support others.

Responsibilities

• Coordinate shifts and rosters from the Wellington office.
• Organise staff and manage changes to rosters as needed.
• Provide compassionate, professional support to clients and their families.

Skills

Phone etiquette

Customer service

Computer skills

Healthcare knowledge

Team player

Organisation

Attention to detail

Problem solving

Tools

MS Office

Job description

Care on Call is hiring a full-time Care or Service Coordinator to join our Wellington office. The role involves coordinating shifts, managing rosters, and organizing staff to ensure seamless care for clients across NZ.

You will work with a team of caring professionals to support clients, families, and whānau with compassion and efficiency. Applicants should have an awesome phone manner, strong customer service focus, and solid computer skills.