Care Coordinator - Hamilton

Access; Hamilton; Remote; NZD 52,000 - 66,000; Full time

Benefits offered by this job

Ongoing training and development

Exclusive Spark mobile plan

Be part of a supportive team

Job summary

Access Community Health is seeking proactive Care Coordinators to join our regional team. You will be the vital link between clients and Support Workers, ensuring high-quality, timely care so people can live safely and independently at home.

In this fast-paced role, you’ll coordinate rosters, match workers to clients, and maintain clear communications with clients, whānau, and staff, while following privacy and organisational procedures.

Qualifications

• Strong communication and relationship-building skills.
• Excellent organisation, time-management, and ability to stay calm under pressure.
• Solutions-focused approach with solid problem-solving and critical-thinking skills.
• Confident computer user (Microsoft Office and general PC skills).
• Experience in scheduling, coordination, customer service, or health preferred.
• Knowledge of home-care, disability, health, or aged-care services is an advantage.

Responsibilities

• Coordinate and adjust daily client rosters to ensure safe, timely care.
• Match Support Workers to clients based on skills and availability.
• Communicate clearly with clients, whānau, and Support Workers.
• Respond to queries professionally and manage low-level concerns.
• Maintain accurate records and follow privacy and organisational procedures.
• Escalate risks or safety issues to the Team Leader when required.

Skills

Strong communication

Relationship building

Organisation

Time management

Calm under pressure

Microsoft Office

Tools

Microsoft Office

Job description

Our Care Coordinators connect people with the right support so they can live safely and independently at home.

04th November, 2026

He kōrerowhakamāramamōtēneitūranga| About the role
We’relooking for a proactive andorganisedCare Coordinatorto join our regional team. In this fast-paced role,you’llbe the vital link between our clients and Support Workers—ensuring high‑quality,timelycare so people can live safely and independently at home.
WhatYou’llDo

• Coordinate and adjust daily client rosters to ensure safe,timelycare
• Match Support Workers to clients based on skills and availability
• Communicate clearly with clients, whānau, and Support Workers
• Respond to queries professionally and manage low‑level concerns
• Maintainaccuraterecords and follow privacy andorganisationalprocedures
• Escalate risks or safety issues to the Team Leader whenrequired

04th November, 2026

He kōrerowhakamāramamōtēneitūranga| About the role
We’relooking for a proactive andorganisedCare Coordinatorto join our regional team. In this fast-paced role,you’llbe the vital link between our clients and Support Workers—ensuring high‑quality,timelycare so people can live safely and independently at home.
WhatYou’llDo

• Coordinate and adjust daily client rosters to ensure safe,timelycare
• Match Support Workers to clients based on skills and availability
• Communicate clearly with clients, whānau, and Support Workers
• Respond to queries professionally and manage low‑level concerns
• Maintainaccuraterecords and follow privacy andorganisationalprocedures
• Escalate risks or safety issues to the Team Leader whenrequired

MōhouAke | About You

• Strong communicationand relationship‑building skills
• Excellentorganisation, time‑management, and ability to stay calm under pressure
• Solutions‑focused approach with solid problem‑solving and critical‑thinking skills
• Confident computer user (Microsoft Office and general PC skills)
• Experience in scheduling, coordination, customer service, or health preferred
• Knowledge of home‑care, disability, health, or aged‑care services is an advantage

He aha aimātou? | Why Us?

• Ongoing training and development across all levels
• Exclusive Spark mobile plan: endless data (40GB max speed + reduced), unlimited NZ/AU calls & texts, hotspot, voicemail for $24.15/month
• Be part of a team dedicated to supporting people to live well in their own homes and communities

Access Community Health | Uru Ātea’s mission is to create a better day, every day for thousands of people throughout Aotearoa, helping them live independently in their own homes and communities. Uru Ātea means “to enter space”—our promise to deliver services wherever our clients need us.