Business Support Administrator

Steelgal Nz Ltd; Howick; On-site; NZD 30,000 - 39,000; Part time

Job summary

Steelgal NZ is seeking a part-time Business Support Administrator to join our East Tamaki team. The role supports our Sales Team with customer enquiries, quotes, orders and delivery information, and assists Accounts and Operations with day-to-day activities.

You will contribute across the business, requiring strong organisation, communication and attention to detail, and comfort with confidential information.

Qualifications

• Customer service or administration experience
• Strong communication and people skills
• Good organisation and attention to detail
• Good numerical and general computer skills
• Working knowledge of Microsoft Excel and Word
• A flexible approach and willingness to help where needed
• Comfortable handling confidential customer and business information.
• Ability to work independently and as part of a team

Responsibilities

• Provide customer service and administrative support across Sales, Finance and Operations teams.
• Respond to customer enquiries by phone and email, assisting with products, orders, deliveries and freight.
• Prepare and process customer quotes, orders and proforma invoices, maintaining accurate documentation and records.
• Assist with creditor and debtor processing, invoicing checks and accurate financial records.
• Support purchasing, stock administration, freight documentation and general supply chain activities.
• Maintain accurate records, spreadsheets and reports, providing general administrative support across the business.

Skills

Customer service

Administration

Excel

Word

MYOB Exo

Tools

MYOB Exo

Excel

Word

Job description

Steelgal NZ is looking for an organised and adaptable Business Support Administrator to join our East Tamaki team on a part-time basis.

This role will support our Sales Team, assisting with customer enquiries, quotes, order processing, delivery information and general sales administration.

You will also provide support across other areas of the business assisting the Accounts and Operations teams with general day-to-day business activities.

This is a varied role suited to someone who enjoys working with customers, supporting a sales-focused team and being involved across different areas of a small business. Strong organisation, communication, accuracy and the ability to move comfortably between different priorities will be important. The position requires someone comfortable handling confidential customer, financial and business information.

Key Responsibilities

In this varied role, you will provide customer service and administrative support across our Sales, Finance and Operations teams. Your responsibilities will include:

Customer Service: Respond to customer enquiries by phone and email, providing assistance with products, orders, deliveries and freight.

Sales Administration: Prepare and process customer quotes, orders and proforma invoices, ensuring accurate documentation and customer records.

Accounts Support: Assist the Finance Manager with creditor and debtor processing, checking completed jobs for invoicing and maintaining accurate financial records.

Operations & Supply Chain: Support purchasing, stock administration, freight documentation and general supply chain activities.

Business Administration: Maintain accurate records, spreadsheets and reports, providing general administrative support across the business.

Team Support: Work closely with Sales, Finance, Warehouse and Operations colleagues, adapting to changing priorities and assisting during busy periods.

About you

We are looking for someone who is organised, reliable and comfortable supporting different areas of the business. Ideally, you will have:

Customer service or administration experience

Strong communication and people skills

Good organisation and attention to detail

Good numerical and general computer skills

Working knowledge of Microsoft Excel and Word

A flexible approach and willingness to help where needed

Comfortable handling confidential customer and business information.

Ability to work independently and as part of a team

Advantageous, but not essential

Accounts or finance administration experience

Experience in freight, logistics, distribution or supply chain

Experience with MYOB Exo or a similar business system

About Steelgal NZ

At Steelgal NZ, our shared values are Integrity, Dedication, Supportive and Progressive. We are committed to working professionally, supporting our people and customers, and continually improving how we work.

This position provides an opportunity to become involved in several areas of our business and work closely with our Sales, Finance, & Operations teams.

Applicants must have the permanent legal rights to work in New Zealand, Only applications meeting this requirement will be considered.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• What's your expected annual base salary?
• How many years' experience do you have as a Business Support Administrator?
• How many years' experience do you have in a Customer Service Role?
• How much notice are you required to give your current employer?