Business Support Administrator

Vining Group; Manawatū-Whanganui; On-site; NZD 25,000 - 38,000; Part time

Benefits offered by this job

Onsite parking

Job summary

Vining Group is seeking a part-time Business Support Administrator in Palmerston North. The role focuses on sales support, processing Goldfern Mobility orders from receipt to invoicing, liaising with customers and the warehouse, and following up on outstanding details.

The rest of the time supports Impact Branding, Golf Distributors and the broader Group with admin tasks. The successful candidate will adapt in a small team, show initiative, and handle varied duties including quotations,

Qualifications

• Experience in sales support, order processing or office administration with strong attention to detail and a confident, helpful telephone manner.
• Ability to take ownership of work, manage interruptions and see tasks through to completion.
• Accurate data entry, good numerical skills and knowledge of Word, Excel and Outlook.
• Experience with Unleashed or similar systems is an advantage; Mailchimp, social media or website experience is useful.

Responsibilities

• Processing sales orders in Unleashed, preparing documents and completing invoices.
• Confirming delivery details, coordinating with the warehouse, and keeping records accurate.
• Answering phones, monitoring shared inboxes and following up customer enquiries.
• Assisting with quotations, order tracking, dispatch coordination and general office administration.
• Supporting Mailchimp mailouts, product photography, basic website updates and approved social media posts.
• Providing administrative support to the Group’s directors.

Job description

Part-time | 30 hours per week, Monday to Friday | Palmerston North

Vining Group is a locally owned and operated family business, bringing together Golf Distributors, Goldfern Mobility and Impact Branding. We’re a small team who work hard, enjoy a good laugh and pitch in when needed.

Sustained growth has created the need for a Business Support Administrator to join our team. With exciting plans ahead, this is an opportunity to become part of an established business where your contribution will make a difference.

About the role

Based at our Cloverlea office and reporting to the Managing Director, your main focus will be sales support. Around 20 hours of your week will involve processing Goldfern Mobility orders from receipt through to invoicing, liaising with customers and the warehouse, and following up outstanding details.

The remaining 10 hours will support Impact Branding, Golf Distributors and the wider Group with general administration, practical marketing tasks and support to the directors. This is a varied role. Priorities can change in a small business, so you’ll need to adapt, use your initiative and be willing to lend a hand where support is needed.

A snapshot of the responsibilities

Processing sales orders in Unleashed, preparing documentation and completing invoices.

Confirming delivery details, coordinating with the warehouse and keeping order and courier records accurate.

Answering phones, monitoring shared inboxes and following up customer enquiries.

Assisting with quotations, order tracking, dispatch coordination and general office administration.

Supporting Mailchimp mailouts, product photography, basic website updates and approved social media posts.

Providing administrative support to the Group’s directors.

What you’ll bring

You’ll have experience in sales support, order processing or office administration, with strong attention to detail and a confident, helpful telephone manner. You’ll be comfortable taking ownership of your work, managing interruptions and following tasks through to completion.

We’re looking for someone who thinks outside the square, spots what needs doing and offers practical solutions. You’ll enjoy variety, be comfortable when plans change and know when to work things out independently or ask for guidance.

Accurate data entry, sound numerical skills and good working knowledge of Word, Excel and Outlook.

Clear communication, strong organisation and the ability to learn new systems.

Experience with Unleashed or a similar system would be an advantage. Mailchimp, social media or website experience would also be useful.

What we offer

A competitive salary based on experience, onsite parking and a varied role in a friendly family business. You’ll work 30 hours across Monday to Friday, with daily start and finish times to be agreed.

You must be eligible to work in New Zealand to be considered for this role.