Business Development Manager - ICT & Telecommunications

Aotearoa New Zealand Association of Social Workers; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Acronym, a New Zealand technology services business delivering managed IT, cyber security, Microsoft 365, cloud, telecommunications, connectivity and automation, is seeking a Senior Business Development Manager in Auckland. You will drive new customer acquisition and deepen existing relationships across our ICT portfolio.

This hands-on sales role requires a proven sales track record in ICT/telecom, strong solution-selling, proposal capability and the ability to collaborate with technical

Qualifications

• Five+ years of business development, sales or account management experience in ICT, telecommunications or a managed services environment.
• At least three years of B2B solution-selling experience involving managed ICT services, telecommunications, cloud, Microsoft or comparable technology solutions.
• Evidence of achieving sales targets and building new recurring-revenue business.
• Strong account management and client-retention capability, including identifying appropriate growth opportunities.
• Experience preparing commercial proposals, quotations, presentations or tender responses.
• Excellent written and verbal communication, presentation, negotiation and stakeholder-management skills.
• Commercial judgement, self-management and a disciplined approach to pipeline development.
• Full New Zealand driver licence and ability to travel within Auckland for customer meetings.

Responsibilities

• Build and manage a qualified pipeline for managed ICT, cyber security, Microsoft, voice, connectivity and related business technology solutions
• Prospect, cold call, network and develop new business opportunities
• Manage and grow existing accounts through structured relationship management, retention and relevant cross-sell or upsell opportunities
• Work with technical specialists to understand customer requirements and design commercially appropriate solutions
• Prepare quotes, proposals, presentations and tender responses
• Manage opportunities through the complete sales lifecycle, including qualification, negotiation, close and handover
• Build productive relationships with vendors, channel partners and other key stakeholders
• Maintain accurate sales activity, forecasts and opportunity records

Skills

Sales

Account management

ICT solutions

Proposal development

Negotiation

Relationship building

Drivers license

Job description

Business Development Manager - ICT & Telecommunications

We are seeking an experienced Business Development Manager to drive new customer acquisition and expand existing customer relationships across our ICT and telecommunications portfolio. This is a senior, hands‑on sales role requiring strong prospecting, relationship management, solution‑selling and commercial proposal capability.

Key responsibilities

• Build and manage a qualified pipeline for managed ICT, cyber security, Microsoft, voice, connectivity and related business technology solutions
• Prospect, cold call, network and develop new business opportunities
• Manage and grow existing accounts through structured relationship management, retention and relevant cross‑sell or upsell opportunities
• Work with technical specialists to understand customer requirements and design commercially appropriate solutions
• Prepare quotes, proposals, presentations and tender responses
• Manage opportunities through the complete sales lifecycle, including qualification, negotiation, close and handover
• Build productive relationships with vendors, channel partners and other key stakeholders
• Maintain accurate sales activity, forecasts and opportunity records

About you

• At least five years of business development, sales or account management experience in ICT, telecommunications or a managed services environment
• At least three years of B2B solution‑selling experience involving managed ICT services, telecommunications, cloud, Microsoft or comparable technology solutions
• Evidence of achieving sales targets and building new recurring‑revenue business
• Strong account management and client‑retention capability, including identifying appropriate growth opportunities
• Experience preparing commercial proposals, quotations, presentations or tender responses
• Excellent written and verbal communication, presentation, negotiation and stakeholder‑management skills
• Commercial judgement, self‑management and a disciplined approach to pipeline development
• Full New Zealand driver licence and ability to travel within Auckland for customer meetings

About us

Acronym is a New Zealand technology services business delivering managed IT, cyber security, Microsoft 365, cloud, telecommunications, connectivity, AI and automation, and technology strategy services. We work with customers and strategic channel partners to design practical technology solutions and build long-term client relationships.