Branch Supervisor: Frontline Ops & Service Leader

Avis Budget Group; Greymouth; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Uniform & parking

Leadership role

Employee discounts

Full training

Job summary

Avis Budget Group Greymouth Branch is seeking a passionate Branch Supervisor to lead our front-line team at Greymouth Railway Station. You will work at the rental counter, handle bookings and inquiries, and ensure customers have a positive experience.

You will inspect vehicles for damage, refuel and clean interiors and exteriors, coordinate daily team activities, train and coach staff, and assist the Branch Manager with rosters and reports while upholding policies.

Qualifications

• Proven managerial/leadership experience.
• Coaching and developing team members and providing feedback.
• Demonstrated problem solving and initiative.
• Proficient in Microsoft Office and quick to learn new systems.
• Current and Full NZ Drivers Licence.

Responsibilities

• Lead and supervise daily operations and front-line team at the rental counter.
• Inspect vehicles for damages, refuel, and clean interiors/exteriors to ensure great customer experience.
• Coordinate daily team activities; train, coach and direct staff; ensure policy compliance.
• Assist Branch Manager with shift rosters and reporting.

Skills

Leadership experience

Customer service

Staff coaching

Full NZ Driver's Licence

Tools

Microsoft Office

Job description

Avis Budget Group Greymouth Branch is seeking a passionate Branch Supervisor to lead our front-line team at Greymouth Railway Station. You will work at the rental counter, handle bookings and inquiries, and ensure customers have a positive experience.

You will inspect vehicles for damage, refuel and clean interiors and exteriors, coordinate daily team activities, train and coach staff, and assist the Branch Manager with rosters and reports while upholding policies.