Branch Manager - Hands-On Ops & Customer Lead

Youngman Richardson; Porirua; On-site; NZD 90,000 - 110,000; Full time

Job summary

Youngman Richardson, privately owned NZ business with over 40 years in importing and distributing equipment for construction, hire and agricultural sectors, is seeking a Wellington Branch Manager. This hands-on role reports to the General Manager and aims to drive the efficient operation of the branch, showroom, warehouse and service department to sustain superior customer service.

As Branch of the Year, you will lead a capable team, nurture customer relationships, process inquiries and orders

Responsibilities

• Being the face of the branch, ensuring complete customer satisfaction is achieved by professionally receiving and processing incoming enquiries and orders from customers via phone and email in line with the company policy of providing the “best back up service in the business”.
• Supporting the sales team and workshop and looking after individual requirements to assist their day-to-day activities.
• Ensuring all daily orders achieve same day dispatch.
• Maintain stock levels and ordering of spare parts and “whole goods” as required.
• Maintain a clean and safe environment in line with company Health & Safety policy.

Job description

Youngman Richardson, privately owned NZ business with over 40 years in importing and distributing equipment for construction, hire and agricultural sectors, is seeking a Wellington Branch Manager. This hands-on role reports to the General Manager and aims to drive the efficient operation of the branch, showroom, warehouse and service department to sustain superior customer service.

As Branch of the Year, you will lead a capable team, nurture customer relationships, process inquiries and orders