Branch Manager

Sime Darby; Hamilton; On-site; NZD 120,000 - 150,000; Full time

Benefits offered by this job

Vehicle included

Phone

Laptop

Bonus

Mentoring from senior leadership

Tools and technology access

Employee discounts

Job summary

Truckstops Hamilton, our flagship Ruakura branch, seeks a Branch Manager to lead a 20–40 person team across service and parts. You’ll report to the Regional Manager and drive day-to-day performance, customer relationships and commercial results.

Key focus: develop a high‑performing team, ensure safety and quality, and deliver profitability. We offer a competitive package including vehicle, phone, laptop and bonus, mentoring from senior leadership, access to cutting-edge tools, and staff

Qualifications

• Proven leadership in automotive, transport or related industries.
• Strong communication skills and ability to build teams.
• Solid understanding of service operations and profitability.

Responsibilities

• Lead and develop a high-performing branch team.
• Drive operational excellence across service and parts.
• Build strong customer and fleet relationships.
• Deliver branch profitability, productivity and growth.
• Champion health, safety and quality standards.
• Foster a positive, engaged, customer-focused culture.
• Partner with regional leadership to hit business goals.

Skills

Leadership experience

Strong communication

Team building

Service operations know-how

Results driven

Job description

Company :

Truck Stops (NZ) Ltd

Ready to take the wheel of a big rig operation?

Truckstops Hamilton, our new flagship Ruakura branch and home of Volvo, UD, Mack and Hino Trucks, is looking for an exceptional leader to drive the next chapter of success. If you’re passionate about the heavy transport industry and ready to step up, this is your opportunity to lead a busy branch, mentor a high-performing team, and make a lasting impact in one of New Zealand’s premier truck and transport businesses.

About the role

Our brand-new Hamilton flagship branch is built for the future, featuring 24 service bays and on-site COF facilities. As Branch Manager, you’ll be at the heart of the action, leading a team of 20-40 and overseeing the day-to-day performance of our service and parts operation.

Reporting to the Regional Manager, you’ll balance people leadership, customer relationships, and commercial performance, ensuring the branch continues to deliver outstanding results for our customers and our business.

What you will be doing

• Leading and developing a high-performing branch team
• Driving operational excellence across service and parts
• Building strong customer and fleet relationships
• Delivering branch profitability, productivity, and growth
• Championing health, safety, and quality standards
• Fostering a positive, engaged, and customer-focused culture
• Partnering with regional leadership to achieve business goals

What we are looking for

• Leadership experience in automotive, transport or related industries
• Strong communication and team building skills
• Solid understanding of workshop or service operations
• A proactive, results driven approach
• Sound understanding of financials including revenue, cost control, and profitability (PBIT)

What’s in it for you

You will enjoy hands on mentorship from Senior Leadership along with:

• A competitive remuneration package including vehicle, phone, laptop and bonus
• The opportunity to mentor junior team members and grow your leadership skills
• Access to cutting edge tools and technology, in a brand-new, purpose-built facility
• Ongoing training and development to support your career
• Employee discounts at over 100 retail brands + inhouse discounts across all our businesses
• Health and wellbeing perks including free flu jabs, eye and spinal checks, discounted Southern Cross health insurance, and free EAP wellbeing support

About us

Truckstops is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 40 years. With 19 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.

At Truckstops, our values guide how we work every day. We Act with Integrity, We Care for All, and we Win Together.