Branch Manager

Youngman Richardson; Porirua; On-site; NZD 90,000 - 110,000; Full time

Job summary

Youngman Richardson, privately owned NZ business with over 40 years in importing and distributing equipment for construction, hire and agricultural sectors, is seeking a Wellington Branch Manager. This hands-on role reports to the General Manager and aims to drive the efficient operation of the branch, showroom, warehouse and service department to sustain superior customer service.

As Branch of the Year, you will lead a capable team, nurture customer relationships, process inquiries and orders

Responsibilities

• Being the face of the branch, ensuring complete customer satisfaction is achieved by professionally receiving and processing incoming enquiries and orders from customers via phone and email in line with the company policy of providing the “best back up service in the business”.
• Supporting the sales team and workshop and looking after individual requirements to assist their day-to-day activities.
• Ensuring all daily orders achieve same day dispatch.
• Maintain stock levels and ordering of spare parts and “whole goods” as required.
• Maintain a clean and safe environment in line with company Health & Safety policy.

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Youngman Richardson are a privately-owned NZ business that have been importing and distributing equipment to the construction, hire and agricultural sectors for over 40 years. With branches in Auckland, Wellington and Christchurch our longevity is due to the quality of the brands we work with, the high level of service we deliver to our customers and the calibre of the staff we employ.

An opportunity has arisen to join the Wellington team in the role of Branch Manager. This is very much a varied and “hands on position” that reports into the General Manager. The roles main aim is to ensure the effective and efficient operation of the Wellington Branch, including the showroom, warehouse and service department, in keeping with the companies’ commitment to superior customer service. As Branch of the year, you will take the reins of a solid and successful team in a company that recognises success and achievements

Key responsibilities include;

• Being the face of the branch, ensuring complete customer satisfaction is achieved by professionally receiving and processing incoming enquiries and orders from customers via phone and email in line with the company policy of providing the “best back up service in the business”.
• Supporting the sales team and workshop and looking after individual requirements to assist their day-to-day activities.
• Ensuring all daily orders achieve same day dispatch.
• Maintain stock levels and ordering of spare parts and “whole goods” as required.
• Maintain a clean and safe environment in line with company Health & Safety policy.

The successful candidate will be very much a relationship builder who understands the importance of repeat customer business and who possesses a confident, friendly and outgoing personality. A team player with a knowledge of machinery and equipment is important. Hours of work are 7.30am to 5pm Monday to Friday.

Training on company processes and policy will be provided and a supportive management team exists. This is a great opportunity to join a truly successful NZ company where a competitive salary and tools of the trade will be offered.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.