Assistant Branch Manager - Sixt Auckland

Giltrap; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Ongoing training

CARE Programme for Health and Wellbe…

Birthday paid day off

Volunteer days (2 paid)

Job summary

Giltrap Group in Auckland is seeking an Assistant Branch Manager to lead daily branch and rental operations, coach the team, and ensure vehicles are clean, compliant, and rental-ready. You will deliver exceptional customer service, resolve escalations, drive sales and upgrades, and manage fleet, assets, and reporting while upholding Health & Safety and company standards.

The role offers ongoing training, development opportunities, and a supportive whānau culture within New Zealand's leading

Qualifications

• Previous supervisory or leadership experience.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.
• Excellent organisation and problem-solving abilities.
• Experience in rental cars, tourism, hospitality, transport, or automotive industries is advantageous.

Responsibilities

• Support daily branch and rental operations.
• Lead, coach, and develop team members.
• Ensure vehicles are clean, compliant, and rental-ready.
• Deliver exceptional customer service and resolve escalations.
• Drive sales, upgrades, and branch revenue.
• Maintain Health & Safety and company compliance standards.
• Manage fleet, assets, and operational reporting.

Skills

Leadership

Customer service

Communication

Fast-paced work

Organization

Problem solving

Rental/car industry experience

Job description

Assistant Branch Manager - Sixt Auckland

Join Giltrap Group as our Assistant Branch Manager

• Support daily branch and rental operations.
• Lead, coach, and develop team members.
• Ensure vehicles are clean, compliant, and rental-ready.
• Deliver exceptional customer service and resolve escalations.
• Drive sales, upgrades, and branch revenue.
• Maintain Health & Safety and company compliance standards.
• Manage fleet, assets, and operational reporting.

What you'll bring:

• Previous supervisory or leadership experience .
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.
• Excellent organisation and problem-solving abilities.
• Experience in rental cars, tourism, hospitality, transport, or automotive industries is advantageous.

What We Offer

When you join Giltrap Group, you're joining New Zealand's leading automotive group. We provide training, ongoing support, and genuine career prospects. You'll enjoy a competitive pay rate and will also have access to:

• Ongoing training and opportunities to gain qualifications: We invest in your professional growth with continuous learning and development programmes.
• Comprehensive CARE Programme for Health and Wellbeing: Our CARE Programme includes initiatives to support your physical, mental, and general wellbeing.
• A paid day off on your birthday: Celebrate your special day with a paid day off on your birthday.
• 2 paid days off to volunteer at a community organisation: Give back to the community with two paid days off to volunteer at an organisation of your choice.

About Us

At Giltrap Group, we're more than just a business - we're a family-owned New Zealand company with a passion for cars and a commitment to our people. Our shared vision is to be a great New Zealand company driven by the love of cars. We excel in customer service and build enduring partnerships, by valuing each other, working together, and going the extra mile every time.

Accelerate your career with Giltrap Group. Apply today and become a part of the Giltrap Group whānau!