Field Officer - Community Support

Placements24; Queenstown; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Travel opportunities

Supportive team

Job summary

Placements24 is seeking a dedicated Field Officer in Queenstown to provide essential community support services, engage with individuals and families, assess needs, and connect them with resources. You will be a vital link between the community and the organization, helping foster wellbeing on the ground.

The role requires strong interpersonal and communication skills, with the ability to travel within the service area and work independently in the field.

Qualifications

• Experience in social work, community development, or a related field.
• Strong understanding of social issues and community resources in the Eastern Cape.
• Excellent communication, interviewing, and interpersonal skills.
• Ability to work independently in the field and manage a caseload effectively.
• Empathy, patience, and a genuine commitment to helping others.
• Valid driver's license and willingness to travel within the service area.

Responsibilities

• Conduct needs assessments for individuals and families within the community.
• Provide direct support and guidance to clients, connecting them with relevant services.
• Maintain accurate and confidential client records and case notes.
• Collaborate with local service providers and community organizations to enhance support networks.
• Organize and facilitate community outreach activities and information sessions.
• Report on client progress and community needs to program supervisors.

Skills

Social work experience

Community development

Communication skills

Interpersonal skills

Caseload management

Field independence

Empathy and patience

Job description

About the Role

Our client is seeking a dedicated and compassionate Field Officer to provide essential community support services in Queenstown . This role involves direct engagement with individuals and families, assessing their needs, and connecting them with available resources and programs. You will be a vital link between the community and our organization, working on the ground to foster well-being and create positive change. If you are passionate about helping others and possess strong interpersonal skills, this position in Queenstown offers a fulfilling opportunity to make a tangible difference.

Key Responsibilities

• Conduct needs assessments for individuals and families within the community.
• Provide direct support and guidance to clients, connecting them with relevant services.
• Maintain accurate and confidential client records and case notes.
• Collaborate with local service providers and community organizations to enhance support networks.
• Organize and facilitate community outreach activities and information sessions.
• Report on client progress and community needs to program supervisors.

Requirements

• Experience in social work, community development, or a related field.
• Strong understanding of social issues and community resources in the Eastern Cape .
• Excellent communication, interviewing, and interpersonal skills.
• Ability to work independently in the field and manage a caseload effectively.
• Empathy, patience, and a genuine commitment to helping others.
• Valid driver's license and willingness to travel within the service area.

Benefits

• Competitive salary and benefits package.
• Opportunity to work directly with and support the Queenstown community.
• Professional development and training opportunities.
• Supportive team environment and valuable field experience.
• Make a significant difference in the lives of individuals and families.