German Fraud & Chargeback Investigator

NOBA Bank Group; Norvège; Sur place; NOK 700 000 - 900 000; Plein temps

Résumé du poste

NOBA Bank Group in Oslo is seeking a German-speaking Fraud & Chargeback Officer to protect customers and prevent financial crime. You will join an experienced team dedicated to keeping our bank safe and trustworthy.

You will identify suspicious patterns, investigate fraud cases, document findings for authorities and courts, and communicate with customers with empathy and professionalism. Fluency in German and English is required; this permanent role offers a clear path for growth in a regulated

Qualifications

• Identify suspicious patterns and make reasoned decisions.
• Handle cases related to fraud, unauthorized transactions, and customer disputes.
• Communicate clearly with customers, authorities, and legal representatives.

Responsabilités

• Review applications and transactions to identify suspicious patterns.
• Investigate fraud and unauthorized transactions.
• Document cases thoroughly and communicate with customers empathetically.
• Coordinate with police, authorities, and legal representatives as needed.
• Collaborate with external banks to prevent fraud.

Connaissances

Analytical thinking

Pattern recognition

Team collaboration

Communication

German language

English language

Description du poste

NOBA Bank Group in Oslo is seeking a German-speaking Fraud & Chargeback Officer to protect customers and prevent financial crime. You will join an experienced team dedicated to keeping our bank safe and trustworthy.

You will identify suspicious patterns, investigate fraud cases, document findings for authorities and courts, and communicate with customers with empathy and professionalism. Fluency in German and English is required; this permanent role offers a clear path for growth in a regulated