Fraud & Chargeback Team Lead – Banking

NOBA Bank Group; Norway; Hybrid; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work

Development opportunities

Inclusive culture

Stable company

Job summary

NOBA Bank Group is seeking a Team Lead for its Fraud & Chargeback team, overseeing fraud prevention and credit card dispute handling across Nordax Bank and Bank Norwegian. The role involves guiding a team, shaping strategies, and collaborating with colleagues across NOBA to grow with the company.

You will lead, coach and develop the team, own dispute processes, and implement fraud-prevention strategies across loans, savings, mortgages and cards.

Qualifications

• At least 5 years of leadership experience.
• Experience in fraud, credit cards or AML, preferably within banking.
• Experience developing and implementing strategies and processes.
• Fluency in Norwegian and English (spoken and written).
• Holds a university degree in economics, law or related field.

Responsibilities

• Lead, motivate and coach your team to reach goals in fraud prevention and investigations for Nordax Bank and Bank Norwegian.
• Own and continuously improve the handling of credit card disputes and chargebacks.
• Develop and implement strategies to identify and prevent fraud across personal loans, savings accounts, mortgages and credit cards.
• Analyse data and reports to spot trends and risk areas.
• Collaborate with other departments to improve processes and information flow.
• Support your team’s ongoing growth through training and coaching.

Skills

Leadership

Fraud/AML

Strategy development

Norwegian & English

Education

University degree in economics, law or related field

Job description

NOBA Bank Group is seeking a Team Lead for its Fraud & Chargeback team, overseeing fraud prevention and credit card dispute handling across Nordax Bank and Bank Norwegian. The role involves guiding a team, shaping strategies, and collaborating with colleagues across NOBA to grow with the company.

You will lead, coach and develop the team, own dispute processes, and implement fraud-prevention strategies across loans, savings, mortgages and cards.