Fraud & Chargeback Lead — Strategy, Mentorship & Risk

NOBA Bank Group; Bærum; Hybrid; NOK 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Development opportunities

Inclusive culture

Stable company with strong outlook

Job summary

NOBA Bank Group is hiring a Manager for Fraud & Chargeback to lead a skilled team dedicated to preventing fraud and managing credit card disputes across Nordax Bank and Bank Norwegian. You will shape strategy, guide operations, and collaborate with colleagues across NOBA to strengthen customer protection.

You will drive development and improvements in fraud prevention, chargeback processes, and cross-functional collaboration, with opportunities for growth and leadership within a forward-looking

Qualifications

• Has at least 5 years of leadership experience.
• Has experience in fraud, credit cards or AML, preferably within banking.
• Speaks and writes fluently in Norwegian and English.
• Holds a relevant university degree in economics, law or a related field.

Responsibilities

• Lead, motivate and coach your team to reach goals in fraud prevention and investigations for Nordax Bank and Bank Norwegian.
• Own and continuously improve the handling of credit card disputes and chargebacks.
• Develop and implement strategies to identify and prevent fraud across personal loans, savings accounts, mortgages and credit cards.
• Analyse data and reports to spot trends and risk areas.
• Collaborate with other departments to improve processes and information flow.
• Support your team’s ongoing growth through training and coaching.

Skills

Leadership experience

Fraud/AML

Norwegian & English fluency

Economics/Law degree

Education

Economics or Law degree

Job description

NOBA Bank Group is hiring a Manager for Fraud & Chargeback to lead a skilled team dedicated to preventing fraud and managing credit card disputes across Nordax Bank and Bank Norwegian. You will shape strategy, guide operations, and collaborate with colleagues across NOBA to strengthen customer protection.

You will drive development and improvements in fraud prevention, chargeback processes, and cross-functional collaboration, with opportunities for growth and leadership within a forward-looking