German Fraud & Chargeback Analyst (Banking)

NOBA Bank Group; Oslo fylke; On-site; NOK 650,000 - 900,000; Full time

Job summary

NOBA Bank Group is seeking a Fraud & Chargeback Officer based in Oslo to join our dedicated team. You will identify, investigate, and prevent fraud, protecting customers and the bank from financial crime while handling credit card fraud cases and customer disputes.

You will collaborate with authorities and external banks, document cases thoroughly, and contribute to updates of internal fraud detection rules. The role emphasizes accuracy, empathy, and teamwork.

Qualifications

• Detail-oriented and highly responsible.
• Strong analytical skills to identify patterns.
• Able to work independently and in a team.
• Fluent in German and English (spoken and written).

Responsibilities

• Review applications and transactions to identify suspicious patterns.
• Handle cases of credit card fraud, unauthorized transactions, and disputes.
• Collect and analyze data; conduct initial assessments; document cases.
• Communicate with customers to obtain information and documentation.
• Provide documentation and summaries to police and authorities.
• Communicate with lawyers and courts.
• Contribute to fraud rules and share insights with stakeholders.
• Collaborate with external banks to prevent fraud.

Skills

German language

English language

Analytical thinking

Attention to detail

Education

Relevant academic background (economics, law, criminology)

Job description

NOBA Bank Group is seeking a Fraud & Chargeback Officer based in Oslo to join our dedicated team. You will identify, investigate, and prevent fraud, protecting customers and the bank from financial crime while handling credit card fraud cases and customer disputes.

You will collaborate with authorities and external banks, document cases thoroughly, and contribute to updates of internal fraud detection rules. The role emphasizes accuracy, empathy, and teamwork.