Fraud & Chargeback Lead – Banking (Hybrid)

NOBA Bank Group; Bærum; Hybrid; NOK 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work

Development opportunities

Internal mobility

Job summary

NOBA Bank Group is seeking a Manager for Fraud & Chargeback to lead a skilled team protecting customers from fraud across Nordax Bank and Bank Norwegian. You will shape daily operations and strategic directions, ensuring proactive fraud prevention and robust chargeback handling.

You will drive cross‑functional collaboration, develop processes, and mentor staff to grow professionally in a dynamic, international banking environment.

Qualifications

• At least 5 years of leadership experience.
• Experience in fraud, credit cards or AML, preferably within banking.
• Experience developing and implementing strategies and processes.
• Fluent in written and spoken Norwegian and English.
• Relevant university degree in economics, law or a related field.

Responsibilities

• Lead and develop the Fraud & Chargeback team, managing fraud prevention and credit card chargebacks for Nordax Bank and Bank Norwegian.
• Lead, motivate and coach your team to reach goals in fraud prevention and investigations for Nordax Bank and Bank Norwegian.
• Own and continuously improve the handling of credit card disputes and chargebacks.
• Develop and implement strategies to identify and prevent fraud across personal loans, savings accounts, mortgages and credit cards.
• Collaborate with other departments to improve processes and information flow.
• Support your team’s ongoing growth through training and coaching.

Skills

Leadership experience

Fraud experience

AML experience

Credit cards

Bilingual English & Norwegian

Education

Economics/Law degree

Job description

NOBA Bank Group is seeking a Manager for Fraud & Chargeback to lead a skilled team protecting customers from fraud across Nordax Bank and Bank Norwegian. You will shape daily operations and strategic directions, ensuring proactive fraud prevention and robust chargeback handling.

You will drive cross‑functional collaboration, develop processes, and mentor staff to grow professionally in a dynamic, international banking environment.