Strategic Growth Manager for Dutch Accounts

BlueDolphin B.V.; Utrecht; Hybrid; EUR 50,000 - 64,000; Full time

Benefits offered by this job

Hybrid work model (two days in-office)

Stock options

Performance bonuses

Commission on top of base

Transparent pay

Job summary

BlueDolphin B.V. is hiring a Customer Growth Manager to own and grow a Dutch customer portfolio, starting around 30 accounts and expanding to about 100 in the first year, targeting roughly EUR 3 million in ARR.

You will focus on renewals, upsell, and deepening relationships with enterprise architects and technical leads to prove transformation outcomes. You will craft the approach for each account, leveraging templates and materials from the team, while applying your own customer

Qualifications

• Fluent in Dutch and English (Dutch for customers, English inside BlueDolphin).
• Have carried an upsell or expansion target and hit it.
• Experience in B2B SaaS, in an IT context.

Responsibilities

• Renew and grow a portfolio of Dutch accounts across sectors, mostly midmarket and smaller.
• Spot churn risk early and act before the renewal window.
• Find the upsell in the usage data and build the case with the customer.
• Sit with enterprise architects and technical leads as their advisor.
• Forecast risks and opportunities in your portfolio using data and meetings.

Skills

Upsell targets

B2B SaaS

Enterprise architects

Renewals

Data-driven decisions

Job description

BlueDolphin B.V. is hiring a Customer Growth Manager to own and grow a Dutch customer portfolio, starting around 30 accounts and expanding to about 100 in the first year, targeting roughly EUR 3 million in ARR.

You will focus on renewals, upsell, and deepening relationships with enterprise architects and technical leads to prove transformation outcomes. You will craft the approach for each account, leveraging templates and materials from the team, while applying your own customer