Strategic Account Manager – SaaS Logistics (Netherlands)

Qargo TMS; Utrecht, Rotterdam, Amsterdam; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary packages

Growth opportunities

Flexible hours

Home office base

Inclusive team

Job summary

Qargo is seeking an Account Manager to manage our existing client base in the Netherlands. This remote role requires regular travel to customers across the country, with a preference for candidates based in the Randstad region (Amsterdam–Utrecht–Rotterdam).

You will be the go-to partner after implementation, building strong relationships, guiding customers to success, and coordinating with support, onboarding and product teams to deliver a seamless, value-driven experience.

Qualifications

• 3–4 years of account management, customer success, or similar client-facing experience.
• Experience in the transportation or logistics industry a strong plus.
• Tech-savvy with SaaS products and familiarity with APIs and integrations.
• Fluent in Dutch and English, both written and spoken.
• Comfortable with upselling and pursuing commercial objectives.

Responsibilities

• Manage and nurture relationships with clients post-implementation.
• Act as key account manager: schedule quarterly reviews, follow up on requests, and maintain client needs overview.
• Monitor client usage and performance to identify opportunities for value, expansion or optimisation.
• Collaborate with internal teams (support, onboarding, product) to ensure a seamless experience.
• Provide training and guidance to clients to maximise platform benefits.
• Capture and manage product feature requests and update customers on progress.

Skills

Account management

Client relationships

Communication

Dutch & English fluency

SaaS / APIs familiarity

Upselling

Independent & collaborative

Job description

Qargo is seeking an Account Manager to manage our existing client base in the Netherlands. This remote role requires regular travel to customers across the country, with a preference for candidates based in the Randstad region (Amsterdam–Utrecht–Rotterdam).

You will be the go-to partner after implementation, building strong relationships, guiding customers to success, and coordinating with support, onboarding and product teams to deliver a seamless, value-driven experience.