Strategic Account Manager, Post-Implementation (Remote NL)

Qargo TMS

Utrecht

On-site

EUR 45,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary package

Growth opportunities

Flexible hours

Home-office base

Job summary

Qargo is a cloud-based Transport Management SaaS company seeking an Account Manager in the Netherlands. You will nurture client relationships post‑implementation, drive customer success, and collaborate across teams to ensure a seamless experience and ongoing client value.

Based remotely in the Netherlands, with weekly travel to clients nationwide, and ideally located in Amsterdam–Utrecht–Rotterdam. Fluency in Dutch and English is required, and experience in transport or container logistics is a

Qualifications

3–4 years of experience in account management, customer success, or a client-facing role.
Experience in the transportation industry is a strong plus.
Tech‑savvy; comfortable with SaaS products, APIs, and integrations.
Comfortable with upselling and working toward commercial objectives.
Strong interpersonal and communication skills; proactive and customer-centric mindset.
Able to work independently and collaboratively; manage multiple priorities.
Fluent in Dutch and English, both spoken and written.
Preferably based in Randstad region: Amsterdam–Utrecht–Rotterdam.

Responsibilities

Manage and nurture relationships with clients post-implementation.
Schedule quarterly business reviews and follow up on requests.
Monitor client usage and identify opportunities for value, expansion, or optimisation.
Collaborate with support, onboarding, and product teams for seamless experiences.
Provide training and guidance to help clients maximise platform benefits.
Capture and relay product feature requests and keep clients informed on progress.