STORE MANAGER (f/m/x) AMSTERDAM

LVMH; Amsterdam; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

CELINE in Amsterdam is seeking a Store Manager to lead the local boutique with full ownership of store performance and team development. You will drive commercial objectives, manage P&L, and uphold the CELINE luxury standard across operations and client experience.

Fluency in Dutch and English is required, with a strong leadership track record in retail. The role offers a dynamic, fast-paced environment within the LVMH group and opportunities for growth.

Qualifications

• Masters or Bachelor degree required.
• 10 years of retail management experience or equivalent.
• Strong leadership and people-management skills.
• Excellent client service and store performance mindset.
• Fluent in Dutch and English, with a customer-centric approach.

Responsibilities

• Monitor store performance and market trends.
• Take responsibility for the P&L.
• Identify areas of improvement and work with managers on action plans.
• Lead by example to promote client-centric culture and CRM objectives.
• Provide floor leadership to support sales across categories.
• Act as liaison between Head Office and store.
• Be brand ambassador and promote CELINE values.
• Ensure compliance with processes and stock/store planning.
• Coach and develop the store team to improve skills.

Skills

Leadership

Client experience

Team management

Retail operations

Education

Masters/Bachelor degree

Tools

Power BI

Job description

POSITION: STORE MANAGERPERMANENT / AMSTERDAM

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.

YOUR WORK ENVIRONMENT
As a Store Manager, and part of the CELINE Prague retail team, you will participate in the development of the brand in the local market.
This experience will enable you to have full ownership on your store and team. You will have the opportunity to learn and self-develop in an environment surrounded by professional with high determination and competence.

Job responsibilities

YOUR IMPACT

BUSINESS AND CLIENTS DEVELOPER:

• Monitor the store performance and always remain aware of market trends
• Take responsibility of the P&L
• Identify areas of improvement and work hand in hand with managers to implements action plans to achieve commercial objectives
• Leading by examples in order to establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives
• Translate the store objects into concrete daily targets and tasks, inspire the team to reach the targets
• Floor presence to support the team with sales across all categories
• Be the link between the Head Office and store

BRAND AMBASSADOR AND PROMOTER:

• Be the ambassador of the brand and endorse the culture and values to promote CELINE
• Ensure the best level of client experience
• Handle delicate customer situations if needed

PROCESS OWNER:

• Ensure that all the processes are compliant with the legal, regularly, and internal requirements
• Being transversal in the front of house and back of house, responsible of the stock and store planning
• Guarantee the proper execution of all tasks related to the digitalization of the store
• Expertise in Power BI

TALENT HUNTER, MANAGER & SKILLS DEVELOPER:

• Review teams performance and potential to retain top talent, detect new talents in your daily environment and recruit
• Manage the team to drive the business: Create a positive work environment, develop the team spirit
• Regularly coach the team to ensure they develop the key skills expected in their position

Profile

PROFILE & EXPERIENCE

EDUCATION: MASTERS/BACHELOR DEGREE

EXPERIENCE: 10 YEARS OF RETAIL MANAGEMENT EXPERIENCE OR EQUIVALENT.

SKILLS & PERSONAL ATTRIBUTES

• Strong business sense and the ability to drive results
• Product and fashion sensitivity
• Proven ability to manage large teams, strong leadership
• High sensitivity to client experience and loyalty
• Organizational skills, sense of priorities and agility
• Talent for coaching and developing a team
• Exceptional interpersonal skills, empathy, sincerity and curiosity

LANGUAGES: FLUENT IN DUTCH AND IN ENGLISH, A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE AMSTERDAM

Additional information

OUR COMMITMENT

As part of our #CELINE CARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.

If you require specific assistance during the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.

Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.