CLIENT ADVISOR (F/M/X) AMSTERDAM (FULL TIME 40H)/ TEMPORARY

LVMH; Amsterdam; Hybrid; EUR 27,000 - 38,000; Full time

Job summary

CELINE in Amsterdam is seeking a Client Advisor (F/M/X) for a full-time 40-hour position, currently temporary. You will welcome clients, provide exceptional service, and share the brand story while actively contributing to store operations and sales targets.

Fluent English and Dutch are required, with a strong fashion sense and a proactive, customer-focused attitude. The role involves engaging with clients and supporting the store’s digital evolution in a luxury environment.

Qualifications

• High product and fashion sensitivity and knowledge.
• Ability to understand and go beyond customers’ needs to provide the best customer experience.
• Team spirit and willingness to collaborate.

Responsibilities

• Contribute to the development of sales and achievement of common sale objectives.
• Welcome and advise customers and provide the best customer service.
• Share the story behind our products and deliver our expertise.
• Be proactive and propose complementary products.
• Build privileged and lasting relationships with customers to support recruitment and retention.
• Be actively part of the store’s operational life: visual merchandising, restocking, transfers, after-sales service, inventory management.

Skills

Fluent English

Dutch language

Fashion sensitivity

Customer service

Team spirit

Curiosity

Job description

CLIENT ADVISOR (F/M/X) AMSTERDAM (FULL TIME 40H)/ TEMPORARY

SYMBOL OF ELEGANCE AND AUTHENTIC LUXURY WITH ITS SOPHISTICATED AND TIMELESS COLLECTIONS, CELINE IS A FRENCH LEATHER-GOODS AND COUTURE HOUSE, DRIVEN BY A STRONG ARTISTIC AND HOLISTIC VISION. CELINE’S AMBITION IS TO BE ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE. TO MAKE THIS VISION A REALITY WE ARE LOOKING FOR AGILE, PASSIONATE AND AUTHENTIC PERSONALITIES WHO ARE EAGER TO EVOLVE IN A HIGHLY CREATIVE AND CHALLENGING ENVIRONMENT.

YOUR WORK ENVIRONMENT

AS CLIENT ADVISOR, YOU WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT

YOUR IMPACT

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.

Job responsibilities

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.

Profile

COMPETENCIES

• HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE
• ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE.
• TASTE FOR CHALLANGE AND A TEAM SPIRIT
• SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY

LANGUAGES

FLUENT IN ENGLISH AND DUTCH. A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE

AMSTERDAM

STARTING DATE

NOVEMBER 2026

Additional information

OUR ENGAGEMENT

As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations,abilitiesand life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.

If yourequirespecificassistanceduring the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.

Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.